Responding to feedback from the sector from our levy review
Our Chair, Lord Toby Harris, discusses the outcome of our levy review, and our decision to increase the Fundraising Levy and registration fee following the review.
Developing a proportionate response to Fundraising Preference Service compliance
The Fundraising Preference Service has been helping people manage their communications with charities, and end contact with those that they no longer want to hear from. In 2020 we commissioned an inde...
Changes to the way we report on complaints data from charities
In response to findings from our complaints handling survey last summer, we are pausing the collection of complaints data from charities that contribute to our Annual Complaints report. Find out more.
Update on our market inquiry into the use of subcontracting in face-to-face fundraising
Our Head of Proactive Regulation and Projects Jim Tebbett provides an update on our market inquiry into the use of subcontracting in face-to-face fundraising and the workshops we ran with charities an...