Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

(-) Publication

Publication

25 September 2019

Our consultation policy and process

We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.

Publication

11 October 2022

Complaints process

We consider complaints about charitable fundraising where these cannot be resolved by the organisations themselves. Our casework process outlines our approach.