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Coronavirus advice

Our guidance and resources to support charities, fundraising organisations and the public during the Coronavirus (COVID-19) pandemic.
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Advice for fundraising organisations

Many charities are facing complex decisions, not only about their fundraising activity, but what that means for future income generation and the important work they do. To help charities make sure their fundraising continues to be honest, open, respectful and legal, we have produced the resources below.

Coronavirus advice

Coronavirus (COVID-19): advice on fundraising

We will update this Coronavirus (COVID-19) advice on fundraising as more information on the developing situation emerges. Please share this advice with your fundraising teams and contact us if you hav...
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News

Coronavirus (COVID-19): Statement from the Fundraising Regulator and Institute of Fundraising

Statement from the Fundraising Regulator and Institute of Fundraising (IoF) following the government’s advice on social distancing.
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Advice for the public

Many people are responding with generosity during the current crisis. Whether you are thinking of setting up a fundraising appeal or donating to support a charity, read our advice on giving safely and fundraising legally and ethically.

Opinion

Setting up a Coronavirus appeal: What you need to know

Priya Warner, Head of Policy, writes about what members of the public need to know when setting up a coronavirus appeal, to ensure your fundraising is legal and ethical, and has the best chance of suc...
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Coronavirus advice

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
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News

Regulators urge safe giving as communities respond to Coronavirus pandemic

The Charity Commission and Fundraising Regulator today urged people to ‘give safely’ as people continue to respond with generosity in the current crisis.
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Guidance

Safer giving advice

This guidance is designed to provide practical advice to help you avoid fraudsters and scams, and make sure your money goes to support genuine charities.
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Other resources

Guidance

Quick guide - Telephone preference service (TPS) compliance checking

Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
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Guidance

Online fundraising - advice and guidance for the public

This guidance is designed to highlight the key things you need to know about online fundraising platforms, whether you are setting up an appeal of your own, or donating to an existing one.
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Guidance

Data protection library: General Data Protection Regulation (GDPR) guidance and information

The General Data Protection Regulation (GDPR) became effective on 25 May 2018. This guidance summarises the resources available to help fundraising organisations comply with data protection legislatio...
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