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Fundraising Code
Using the code
Standards: All fundraising
1. Behaviour when fundraising
2. Responsibilities of charitable institutions and those who govern them
3. Processing personal data (information)
4. Processing donations
Standards: Working with others
5. Volunteers
6. Fundraising involving children
7. Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
8. Collecting money or other property
9. Fundraising communications and advertisements
10. Digital
11. Events
12. Lotteries, prize competitions and free draws
13. Grant-making bodies (including trusts and foundations)
14. Payroll giving and post-tax salary donations
15. Legacies
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Complaints about door-to-door fundraising significantly risen, new report by the Fundraising Regulator reveals
For the first time, door-to-door fundraising generated more complaints than any other method, data from the Fundraising Regulator revealed.
9 November 2023
News
Fundraising Regulator launches market inquiry into the use of subcontractors by fundraising agencies
The Fundraising Regulator has announced the launch of a market inquiry looking into issues relating to the use of subcontractors in fundraising by charities.
12 October 2023
Comment
Charities urged to review their subcontracting relationships
Paul Winyard, Head of Policy at the Fundraising Regulator, discusses recent issues related to the use of subcontracting by fundraising agencies and the risks trustees should be aware of.
3 October 2023
News
Fundraising Regulator appoints new Head of Casework
The Fundraising Regulator has appointed Nikki Renken as its new Head of Casework.
2 October 2023
News
The Fundraising Regulator launches consultation on its Code of Fundraising Practice
The Fundraising Regulator has today announced the launch of a consultation as part of its ongoing review of the Code of Fundraising Practice.
6 September 2023
News
Fundraising Regulator launches survey ahead of reviewing fundraising complaints reporting
The Fundraising Regulator has announced the launch of a 6-week survey to understand how charities currently use the information it shares about fundraising complaints, as part of a review of how the r...
7 July 2023
News
Fundraising Regulator appoints new Head of Proactive Regulation and Projects
The Fundraising Regulator has appointed Jim Tebbett as its new Head of Proactive Regulation and Projects.
26 June 2023
Comment
Learning from the code review 2022-24 information gathering process
Paul Winyard, Head of Policy at the Fundraising Regulator, shares more about the review of the Code of Fundraising Practice 2022-24 and what we learned from the public call for information and stakeho...
9 May 2023
Comment
Five fundraising best practice considerations when working with others
Catherine Orr, Head of Casework at the Fundraising Regulator, reflects on the results of a recent inquiry by the Charity Commission for England and Wales and the learning from this case about things t...
5 April 2023
Comment
Our regulatory remit and how we assess complaints
Catherine Orr, Head of Casework at the Fundraising Regulator, explains more about the way we assess the complaints we receive and how we respond to those outside our regulatory remit.
8 March 2023
News
Fundraising Regulator publishes annual report and accounts for 1 September 2021 to 31 August 2022
The Fundraising Regulator has published its latest annual report and accounts for the 2021/22 financial year which show awareness of reaching an all-time high, as a record number of charities pay the ...
7 March 2023
News
Regulators urge safe giving to support Turkey-Syria earthquake relief effort
The Charity Commission for England and Wales and the Fundraising Regulator the urge public to give safely when looking to support international aid efforts in response to earthquakes in Türkiye (Turke...
8 February 2023
Comment
Implementing the first phase of our equality, diversity and inclusion strategy
Lord Toby Harris, Chair of the Fundraising Regulator, reflects on progress made in implementing the first internal phase of our equality, diversity and inclusion (EDI) strategy.
25 January 2023
News
Death of Walter Rader OBE
It is with great sadness that the Fundraising Regulator shares the news that our former board member for Northern Ireland, Walter Rader OBE, has died.
17 January 2023
News
Fundraising Regulator publishes new research and guidance to support compliance with fundraising reporting requirements
We've published new research and updated guidance to support compliance with the fundraising reporting requirements in the Charities (Protection and Social Investment) Act 2016 (the Act).
9 January 2023
News
Fundraising Regulator announces new board member for Northern Ireland and board reappointments
The Fundraising Regulator announces the appointment of Lisa Caldwell as board member for Northern Ireland and the reappointments of five board members.
3 January 2023
News
Fundraising Regulator appoints Paul Winyard as new Head of Policy
We have appointed Paul Winyard as our new Head of Policy, following a rigorous open recruitment process.
3 January 2023
Comment
Four steps for making your sorry, a good sorry
Caroline Sefton, former Case Officer, and Rob Baker, Case Officer, write about how organisations can improve their complaint handling by apologising in an appropriate way.
9 December 2020
Comment
Four ways your charity can improve its fundraising reporting
Philip Satherley, former Policy Manager at the Fundraising Regulator, explains how complying with the fundraising reporting requirements in the Charities (Protection and Social Investment) Act 2016 ca...
2 November 2020
Comment
Fundraising on Giving Tuesday
To mark Giving Tuesday, Gráinne Mathews, who leads Giving Tuesday UK for the Charities Aid Foundation, reflects on how charities have used the global fundraising movement to try new ways of fundraisin...
29 November 2019
Comment
Questions your board should be asking about fundraising
To mark Trustees’ Week, Suzanne McCarthy, Chair of Depaul UK and board member of the Fundraising Regulator, writes about questions your board should be asking about fundraising.
4 November 2019
Comment
Five top tips to avoid fundraising fraud
Former Head of Policy Priya Warner shares five top tips to avoid fundraising fraud for International Charity Fraud Awareness Week.
21 October 2019
Comment
Naming organisations that we investigate
Catherine Orr, Head of Casework, sets out the case for naming charities that we investigate as part of our complaints work.
18 September 2019
Comment
The ICO on Data Protection: 5 ways to build supporter trust
Richard Sisson, former Senior Policy Officer at the Information Commissioner’s Office, reflects on data protection essentials for charities and ways to build supporter confidence.
18 September 2019
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Fundraising Code
Using the code
Standards: All fundraising
Behaviour when fundraising
Responsibilities of charitable institutions and those who govern them
Processing personal data (information)
Processing donations
Standards: Working with others
Volunteers
Fundraising involving children
Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
Collecting money or other property
Fundraising communications and advertisements
Digital
Events
Lotteries, prize competitions and free draws
Grant-making bodies (including trusts and foundations)
Payroll giving and post-tax salary donations
Legacies
Index
Glossary
Complaints
Make a complaint
Complaints form
Investigations
Annual Complaints Report
Other organisations that can help
Registration
Charity registration
Non charity registration
Our fee structure
Log in
Guidance
Search our guidance
Fundraising topics
Code Advice Service
Proactive regulation
Webinars
Directory
FPS
Manage your communications
Access your suppressions
View FPS code breaches
More
Annual report
About us
Get involved
Latest news
Resource library
Self-reporting
Contact us
Work for us
Home