News

Comment

Four steps for making your sorry, a good sorry

Caroline Sefton, former Case Officer, and Rob Baker, Case Officer, write about how organisations can improve their complaint handling by apologising in an appropriate way.
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News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (27 Nov 2020)

This advice was withdrawn in January 2021. In November 2020, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
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News

Fundraising Regulator publishes evaluation of the Fundraising Preference Service

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS), the service that allows members of the public to stop direct marketing communications fro...
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News

Fundraising Regulator publishes fourth Annual Complaints Report

The Fundraising Regulator has published our fourth Annual Complaints Report, which analyses complaints we have received over the past year, alongside complaints reported by some of the UK’s largest ch...
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News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (3 Nov 2020)

This advice was withdrawn in November 2020. In November 2020, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
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Comment

Four ways your charity can improve its fundraising reporting

Philip Satherley, former Policy Manager at the Fundraising Regulator, explains how complying with the fundraising reporting requirements in the Charities (Protection and Social Investment) Act 2016 ca...
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News

Fundraising Regulator publishes results of review into compliance with fundraising reporting requirements

The Fundraising Regulator has published the results of its latest review into charities’ compliance with the fundraising reporting requirements in Section 13 of the Charities (Protection and Social In...
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Comment

WITHDRAWN Coronavirus (COVID-19): Supporting a safe and responsible return to fundraising

This advice was withdrawn. Priya Warner, former Head of Policy at the Fundraising Regulator, and Daniel Fluskey, Head of Policy and External Affairs at the Chartered Institute of Fundraising, explain ...
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News

WITHDRAWN Coronavirus (COVID-19): Fundraising Regulator and Chartered Institute of Fundraising publish new guidance to support the return to public fundraising (June 2020)

This advice was withdrawn. In June 2020, the Fundraising Regulator and Chartered Institute of Fundraising published new guidance to support charitable fundraising organisations to return to in-person ...
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Comment

WITHDRAWN Coronavirus (COVID-19): Setting up a Coronavirus appeal - what you need to know

This advice was withdrawn in 2022. Priya Warner, former Head of Policy, writes about what members of the public need to know when setting up a coronavirus appeal, to ensure your fundraising is legal a...
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News

Fundraising Regulator appoints three new board members

The Fundraising Regulator has appointed three new members to its board for initial three-year terms; Guy Parker, Martin Price, and Reshard Auladin.
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News

WITHDRAWN Coronavirus (COVID-19): Regulators urge safe giving as communities respond to Coronavirus pandemic

This advice was withdrawn in 2022. The Charity Commission and Fundraising Regulator today urged people to ‘give safely’ as people continue to respond with generosity in the current crisis.
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News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Institute of Fundraising (March 2020)

This advice was withdrawn in March 2020. In March 2020, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
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News

Fundraising Regulator’s registrant survey reveals that 92% of respondents engaged with the revised Code of Fundraising Practice

The Fundraising Regulator publishes findings from its first registrant survey.
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News

Fundraising Regulator publishes Complaints Report 2018/19

The Fundraising Regulator publishes a report on fundraising complaints it received, and those reported by the charity sector, in 2018/19.
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Comment

Refining our complaints process

Catherine Orr, Head of Casework, reflects upon the findings from our first external review and the learning that we have implemented as a result.
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News

Fundraising Regulator commissions independent evaluation of the Fundraising Preference Service

The Fundraising Regulator has commissioned an independent evaluation of the Fundraising Preference Service (FPS) and is seeking the views of charities.
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News

Fundraising Regulator publishes new Charities (Protection and Social Investment) Act 2016 guidance

The Fundraising Regulator publishes new guidance after finding that only 40% of charities are fully compliant with fundraising reporting requirements in the Charities (Protection and Social Investment...
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Comment

What we’ve learned from answering enquiries from charities and the public

Edward Brown, former Standards Officer, writes about what we’ve learned from answering enquiries from charities and the public
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News

New external member to join Standards Committee

Lori Houlihan will join the Fundraising Regulator Standards Committee as an external member from 1 January 2019.
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Comment

Tell your story to encourage support on Giving Tuesday

On Giving Tuesday, Suzanne McCarthy, Board Member of the Fundraising Regulator, explains why going back to basics and telling a story can help charities fundraise.
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News

Naming charities we investigate

Fundraising organisations investigated by the Fundraising Regulator after 1 March 2019 will be named in case summaries.
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News

New Chair for the Fundraising Regulator

Lord Harris will become Chair of the Fundraising Regulator on 1 January 2019.
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Comment

Good fundraising relies on the innovation and diversity of trustees

Sacha Deshmukh, Board Member of the Fundraising Regulator, talks about what he's learned from his time on charity trustee boards, and why diversity and innovation are vital for ethical, sustainable fu...
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