News

Comment

Four steps for making your sorry, a good sorry

Caroline Sefton, former Case Officer, and Rob Baker, Case Officer, write about how organisations can improve their complaint handling by apologising in an appropriate way.
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News

Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising - Withdrawn Jan 2021

Statement from the Fundraising Regulator and Chartered Institute of Fundraising following UK government announcements.
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News

Fundraising Regulator publishes evaluation of the Fundraising Preference Service

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS), the service that allows members of the public to stop direct marketing communications fro...
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News

Fundraising Regulator publishes fourth Annual Complaints Report

The Fundraising Regulator has published our fourth Annual Complaints Report, which analyses complaints we have received over the past year, alongside complaints reported by some of the UK’s largest ch...
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News

Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising - Withdrawn Nov 2020

This statement was withdrawn on 27 November 2020. Statement from the Fundraising Regulator and Chartered Institute of Fundraising following UK government announcements.
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Comment

Four ways your charity can improve its fundraising reporting

Philip Satherley, former Policy Manager at the Fundraising Regulator, explains how complying with the fundraising reporting requirements in the Charities (Protection and Social Investment) Act 2016 ca...
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News

Fundraising Regulator publishes results of review into compliance with fundraising reporting requirements

The Fundraising Regulator has published the results of its latest review into charities’ compliance with the fundraising reporting requirements in Section 13 of the Charities (Protection and Social In...
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Comment

Supporting a safe and responsible return to fundraising

Priya Warner, former Head of Policy at the Fundraising Regulator, and Daniel Fluskey, Head of Policy and External Affairs at the Chartered Institute of Fundraising, explain that for fundraising to res...
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News

Coronavirus (COVID-19): Fundraising Regulator and Chartered Institute of Fundraising publish new guidance to support the return to public fundraising

The Fundraising Regulator and Chartered Institute of Fundraising have published two pieces of guidance to support charitable organisations to return to fundraising activities in line with social dista...
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Comment

Setting up a Coronavirus appeal: What you need to know

Priya Warner, former Head of Policy, writes about what members of the public need to know when setting up a coronavirus appeal, to ensure your fundraising is legal and ethical, and has the best chance...
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News

Fundraising Regulator appoints three new board members

The Fundraising Regulator has appointed three new members to its board for initial three-year terms; Guy Parker, Martin Price, and Reshard Auladin.
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News

Regulators urge safe giving as communities respond to Coronavirus pandemic

The Charity Commission and Fundraising Regulator today urged people to ‘give safely’ as people continue to respond with generosity in the current crisis.
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News

Coronavirus (COVID-19): Statement from the Fundraising Regulator and Institute of Fundraising - Withdrawn

Statement from the Fundraising Regulator and Institute of Fundraising (IoF) following the government’s advice on social distancing.
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News

Fundraising Regulator’s registrant survey reveals that 92% of respondents engaged with the revised Code of Fundraising Practice

The Fundraising Regulator publishes findings from its first registrant survey.
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News

Fundraising Regulator publishes Complaints Report 2018/19

The Fundraising Regulator publishes a report on fundraising complaints it received, and those reported by the charity sector, in 2018/19.
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Comment

Refining our complaints process

Catherine Orr, Head of Casework, reflects upon the findings from our first external review and the learning that we have implemented as a result.
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News

Fundraising Regulator commissions independent evaluation of the Fundraising Preference Service

The Fundraising Regulator has commissioned an independent evaluation of the Fundraising Preference Service (FPS) and is seeking the views of charities.
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News

Fundraising Regulator publishes new Charities (Protection and Social Investment) Act 2016 guidance

The Fundraising Regulator publishes new guidance after finding that only 40% of charities are fully compliant with fundraising reporting requirements in the Charities (Protection and Social Investment...
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Comment

What we’ve learned from answering enquiries from charities and the public

Edward Brown, former Standards Officer, writes about what we’ve learned from answering enquiries from charities and the public
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News

Young people are savvier and more generous when giving to charity at Christmas

Research from the Fundraising Regulator and Charity Commission reveals 18-24 year olds are more generous and more likely to check before donating at Christmas time.
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Comment

Being a trustee has never been so challenging or rewarding

Lord Michael Grade, former Chair of the Fundraising Regulator, talks about his time as a trustee and why trusteeship has never been so important.
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News

1000th charity signs up to registration

The Fundraising Regulator has welcomed its 1000th sign up to the registration scheme launched in March 2017 to charities not within the scope of the fundraising levy.
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Comment

Five ways to check if an email from us is genuine

Following a series of scam emails targeting charities, Stephen Service, former Policy Manager at the Fundraising Regulator, highlights five ways to check if an email from the Fundraising Regulator is ...
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News

Registration opened for charities

The Fundraising Regulator has opened its registration system to charities registered in England and Wales, that fall below the £100,000 fundraising levy threshold.
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