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A complaint about lottery fundraising: Mr D

The complaint

Mr D complained about lottery fundraisers who were selling prize draw tickets. He felt that the fundraisers were aggressive and very misleading.

Our findings

We found that charity had failed to make all reasonable efforts to ensure that its fundraisers were following the Code of Fundraising Practice (the Code).

We also found that the charity failed to disclose the amount paid to its fundraisers and therefore breached the Code.

Our recommendations

The charity have advised us that it is in the process of closing down and for that reason we have made no recommendations.