Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

Operation Smile UK: December 2021

Read the investigation summary.
Read more
Investigation summary

Asian Foundation for Help: December 2021

Read the investigation summary.
Read more
Investigation summary

The Humanitarian and Saving Lives Trust: December 2021

Read the investigation summary.
Read more
Investigation summary

The Wildheart Trust: December 2021

Read the investigation summary.
Read more
Investigation summary

JNF Charitable Trust: December 2021

Read the investigation summary.
Read more
Guidance

Key behaviours expected of fundraisers: guidance for fundraisers

This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
Read more
Guidance

Key behaviours you should expect from fundraisers: advice for the public

The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.
Read more
Guidance

Charity bags: guidance for fundraisers

This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
Read more
Guidance

Complaints handling guidance for charities and third-party fundraising organisations

Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...
Read more
Guidance

Charity challenge events

10 tips for taking part in events run by challenge event companies
Read more
Guidance

Telephone Preference Service (TPS) compliance checking: quick guide for fundraisers

Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
Read more
Guidance

GDPR briefing: Community fundraising (3)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
Read more
Guidance

GDPR briefing: Introduction (1)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
Read more
Guidance

GDPR briefing: Fundraising (2)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
Read more
Guidance

GDPR briefing: Corporate fundraising (4)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
Read more
Guidance

GDPR briefing: Legacies (5)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
Read more
Guidance

GDPR briefing: Charitable trust fundraising (6)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
Read more