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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Publication

Mergers and deletions log - Code of Fundraising Practice 2019

Wondering where old sections of the code have gone? Find out what standards have been merged or deleted in this log.
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Publication

Code of Fundraising Practice: October 2019

Fundraising Regulator has launched a newly improved Code of Fundraising Practice which will come into effect in October 2019.
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Publication

Complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising, between 1 April 2017 and 31 August 2018.
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Investigation report

Decision on International Liberty Association

The Fundraising Regulator's decision following an investigation into the fundraising methods of International Liberty Association (ILA).
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Publication

Annual reports and financial accounts 2017-18

Two annual reports and two sets of financial accounts covering 17 months of business for the Fundraising Regulator.
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Guidance

Safer giving advice

Advice for the public on safer giving and what to look out for.
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Guidance

Questions to ask fundraisers

Six questions that all fundraisers should be able to answer to help you to give safely.
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Guidance

Fundraising preference service: quick guide

A quick guide about the fundraising preference service aimed at smaller charities.
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Rulebook

Door-to-door fundraising rulebook

How fundraisers approaching households are expected to behave. It includes:
1. approaching households respectfully;
2. the time of day that fundraisers may knock; and
3. fundraisers' responsibilities regarding no-cold-calling zones and door stickers.
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Rulebook

Private site fundraising rulebook

Site-specific standards which apply to fundraisers working in local areas.
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Publication

Business Plan 2016-2018

The aim of our 2016-18 Business Plan is to establish and deliver, in the public interest, fair, robust, values-led regulation to ensure that good practice in fundraising is promoted and upheld throughout the sector.
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Publication

Annual Review 2016/2017

This annual review provides a snapshot of the progress that the Fundraising Regulator has made in the first year of operation.
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Publication

Annual Report and Accounts 2017

Copy of the Fundraising Regulator accounts 2017.
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Publication

A report on complaints received by charities about fundraising in 2016

In May 2017 the Fundraising Regulator published a report on complaints received by charities about fundraising in 2016. We gathered information from a range of charities about the number of complaints they received about fundraising and the amount of fundraising activity they undertook in 2016.

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Guidance

Data protection library: General Data Protection Regulation (GDPR) guidance and information

Find out what GDPR is about.
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