Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Guidance

Tips for giving safely to charity: advice for the public

Be alert to common fraud tactics when giving in-person or online. This will give you confidence to donate to genuine causes.
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Guidance

Key questions you should ask when donating to an online fundraising appeal

Although most appeals are genuine, you should take care when donating through a platform so that you can be sure that your donations go to a legitimate cause, and that they are used for the purpose yo...
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Guidance

Setting up an online fundraising appeal: advice for the public

This guidance is designed to highlight the key things you need to know about setting up an online fundraising appeal.
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Publication

Complaints process

We consider complaints about charitable fundraising where these cannot be resolved by the organisations themselves. Our casework process outlines our approach.
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Publication

Code review 2022-24 public call for information: closed November 2022

This call for information seeks views on how the Code of Fundraising Practice can be improved so that it provides an effective regulatory framework, now and in the future. 
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Publication

Implementing the FPS evaluation recommendations

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
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Guidance

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
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Guidance

Charity bags: advice for the public

This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
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Publication

Code of Fundraising Practice consultation paper: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This discussion paper was released in October 2017. Comments were invited until Friday 8 December 2017.
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Publication

Code of Fundraising Practice consultation response: closed April 2017

In the spring of 2017 we consulted on changes to the Code of Fundraising Practice. This response paper was released in July 2017.
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Publication

Code of Fundraising Practice consultation paper: closed April 2017

In the spring of 2017 we consulted on changes to the Code of Fundraising Practice. This discussion paper was released in February 2017. Comments were invited until Friday 28 April 2017.
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