Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

Cancer Research and Genetics UK and Recycle Proline Ltd: December 2022

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Investigation summary

International Liberty Association: September 2022

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Investigation summary

LGB Alliance: September 2022

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Investigation summary

Gables Farm Dogs and Cats Home: June 2022

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Investigation summary

The Ehlers-Danlos Support UK: March 2022

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Investigation summary

Penny Appeal: March 2022

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Webinar

Webinar: Handling complaints

This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
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Webinar

Webinar: Trustee responsibilities

This video is designed to help charities and trustees understand what charity trustee responsibilities are when it comes to fundraising.
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Webinar

Webinar: Introduction to the code

This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
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