Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Guidance

Tips for giving safely to charity: advice for the public

Be alert to common fraud tactics when giving in-person or online. This will give you confidence to donate to genuine causes.
Read more
Guidance

Key questions you should ask when donating to an online fundraising appeal

Although most appeals are genuine, you should take care when donating through a platform so that you can be sure that your donations go to a legitimate cause, and that they are used for the purpose yo...
Read more
Guidance

Setting up an online fundraising appeal: advice for the public

This guidance is designed to highlight the key things you need to know about setting up an online fundraising appeal.
Read more
Publication

Complaints process

We consider complaints about charitable fundraising where these cannot be resolved by the organisations themselves. Our casework process outlines our approach.
Read more
Publication

Code review 2022-24 public call for information: closed November 2022

This call for information seeks views on how the Code of Fundraising Practice can be improved so that it provides an effective regulatory framework, now and in the future. 
Read more
Publication

Implementing the FPS evaluation recommendations

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
Read more
Guidance

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
Read more
Guidance

Charity bags: advice for the public

This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
Read more
Publication

An external review of our casework: 2021

An executive summary of an external review of the Fundraising Regulator’s casework conducted in 2021.
Read more
Guidance

Key behaviours expected of fundraisers: guidance for fundraisers

This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
Read more
Guidance

Key behaviours you should expect from fundraisers: advice for the public

The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.
Read more
Guidance

Charity bags: guidance for fundraisers

This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
Read more
Publication

Unacceptable behaviour policy

This policy explains what we mean by unacceptable behaviour and how we will manage this.
Read more