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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation

A complaint about unwanted charity bags: Mr B

Mr B received a charity collection bag from a company despite telling them that he did not want to receive them. He said that receiving them caused him distress.
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Investigation

A complaint about unwanted charity bags: Mr Y

Mr Y received a charity clothing collection bag from an agency working for a charity, despite having a ‘no charity bag’ sign on his door.
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