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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation report

Decision: The President's Club Charitable Trust

The Fundraising Regulator’s decision following an investigation into the Presidents Club Charitable Trust.
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Investigation summary

A complaint about street fundraising: Mr F

Mr F complained about the behaviour of a charity street fundraiser, who he said was also blocking a public walkway.
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Investigation summary

A complaint about misleading fundraising: Mr J

Mrs J complained that a charity was selling a product on the basis that “all proceeds” would go to them, and that this was false and misleading.
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Investigation summary

A complaint about street fundraising: Mr H

Mr H complained two charity fundraisers were pressurising members of the public to donate. He said they became aggressive when asked questions about the charity’s work, and wouldn’t confirm how much of the money being raised went to the charity.
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Investigation summary

A complaint about street fundraising: Mr E

Mr E told us that a fundraiser was fundraising on the street without the proper licence in place.
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Rulebook

Street fundraising rulebook

How fundraisers engaging with members of the public in local areas are expected to behave.
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Guidance

Safer giving advice

Advice for the public on safer giving and what to look out for.
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Rulebook

Private site fundraising rulebook

Site-specific standards which apply to fundraisers working in local areas.
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Guidance

The charities (protection and social investment) Act 2016

This page provides guidance on the Charities (Protection and Social Investment) Act 2016 which came into force July 2016, with some provisions coming into force on 1st November 2016. See our Frequently Asked Questions for further information on fundraiser responsibilities in relation to the Act.
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