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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Publication

Mergers and deletions log - Code of Fundraising Practice 2019

Wondering where old sections of the code have gone? Find out what standards have been merged or deleted in this log.
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Publication

Code of Fundraising Practice: October 2019

Fundraising Regulator has launched a newly improved Code of Fundraising Practice which will come into effect in October 2019.
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Publication

Complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising, between 1 April 2017 and 31 August 2018.
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Publication

Annual reports and financial accounts 2017-18

Two annual reports and two sets of financial accounts covering 17 months of business for the Fundraising Regulator.
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Publication

Business plan 2018-19

The business plan sets out the shorter term objectives that will allow the Fundraising Regulator to achieve the outcomes in the strategic plan. It includes information on budget, governance and staff structure.
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Publication

Strategic plan 2018-21

The strategic plan sets out the longer term outcomes of the Fundraising Regulator to be reached over the next three years. It includes information on budget, mission and values.
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Publication

Annual review 2017/18

The annual review provides a snapshot of the progress that the Fundraising Regulator has made in our second year of operation.
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Publication

Complaints process

We investigate complaints about fundraising where these cannot be resolved by the organisations themselves. We deal with complaints about fundraising in England, Wales and Northern Ireland, and fundraising in Scotland where it is carried out by charities registered primarily with the Charity Commission for England and Wales or the Charity Commission for Northern Ireland.
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Publication

Business Plan 2016-2018

The aim of our 2016-18 Business Plan is to establish and deliver, in the public interest, fair, robust, values-led regulation to ensure that good practice in fundraising is promoted and upheld throughout the sector.
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Publication

Annual Review 2016/2017

This annual review provides a snapshot of the progress that the Fundraising Regulator has made in the first year of operation.
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Publication

Annual Report and Accounts 2017

Copy of the Fundraising Regulator accounts 2017.
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Publication

A report on complaints received by charities about fundraising in 2016

In May 2017 the Fundraising Regulator published a report on complaints received by charities about fundraising in 2016. We gathered information from a range of charities about the number of complaints they received about fundraising and the amount of fundraising activity they undertook in 2016.

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