Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Guidance

2 October 2017

Questions to ask fundraisers

Six questions that all fundraisers should be able to answer to help you to give safely.

Guidance

1 September 2017

Fundraising preference service: quick guide

A quick guide about the fundraising preference service aimed at smaller charities.

Rulebook

1 August 2017

Door-to-door fundraising rulebook

How fundraisers approaching households are expected to behave. It includes:
1. approaching households respectfully;
2. the time of day that fundraisers may knock; and
3. fundraisers' responsibilities regarding no-cold-calling zones and door stickers.

Rulebook

1 August 2017

Private site fundraising rulebook

Site-specific standards which apply to fundraisers working in local areas.

Publication

3 July 2017

Business Plan 2016-2018

The aim of our 2016-18 Business Plan is to establish and deliver, in the public interest, fair, robust, values-led regulation to ensure that good practice in fundraising is promoted and upheld throughout the sector.

Publication

3 July 2017

Annual Review 2016/2017

This annual review provides a snapshot of the progress that the Fundraising Regulator has made in the first year of operation.

Publication

3 July 2017

Annual Report and Accounts 2017

Copy of the Fundraising Regulator accounts 2017.

Publication

1 May 2017

A report on complaints received by charities about fundraising in 2016

In May 2017 the Fundraising Regulator published a report on complaints received by charities about fundraising in 2016. We gathered information from a range of charities about the number of complaints they received about fundraising and the amount of fundraising activity they undertook in 2016.

Guidance

21 February 2017

Data protection library: General Data Protection Regulation (GDPR) guidance and information

Find out what GDPR is about.

Investigation report

24 November 2016

Decision: Neet Feet Ltd and eight charities

The Fundraising Regulator’s decision following an investigation into Neet Feet Ltd and eight charities

Guidance

1 November 2016

The charities (protection and social investment) Act 2016

This page provides guidance on the Charities (Protection and Social Investment) Act 2016 which came into force July 2016, with some provisions coming into force on 1st November 2016. See our Frequently Asked Questions for further information on fundraiser responsibilities in relation to the Act.