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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

Alzheimer’s Society and REAL Fundraising: September 2019

Read the investigation summary.
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Publication

Business Plan 2019/20

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan. It includes information on budget, governance and s...
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Closed consultation

Consultation on the Code of Fundraising Practice: closed November 2018

In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.
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Publication

Code of Fundraising Practice response paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
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Publication

Complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising in 2017/18.
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Investigation report

Decision: International Liberty Association

The Fundraising Regulator's decision following an investigation into the fundraising methods of International Liberty Association (ILA).
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Consultation response

Charities SORP Committee Governance Review 2018-19 - response from the Fundraising Regulator

A response from the Fundraising Regulator to the Charities SORP Committee Governance Review 2018-19.
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Publication

Annual Report and Accounts 2017/18

Our annual report and financial statements for the period ending 31 March 2018.
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Publication

Annual Report and Accounts 2017/18 (Apr-Aug)

Our annual reports and financial statements for the period ending 31 August 2018.
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Consultation response

ICO consultation on a direct marketing code of practice – response from the Fundraising Regulator

A response from the Fundraising Regulator to the Information Commissioners Office consultation on a direct marketing code of practice.
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Guidance

Charity clothing collections

Advice for the public from Fundraising Regulator and Local Government Association on charity clothing collection bags.
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Consultation response

Consultation on the charity digital code – response from the Fundraising Regulator

A response from the Fundraising Regulator to the consultation on the charity digital code.
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Consultation response

NCVO consultation on a charity code of ethics – response from the Fundraising Regulator

A response from the Fundraising Regulator to the NCVO (The National Council for Voluntary Organisations) consultation on a charity code of ethics.
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Publication

Code of Fundraising Practice consultation paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
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Publication

Business Plan 2018/19

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan.
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Guidance

Charity challenge events

10 tips for taking part in events run by challenge event companies
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Publication

Annual Review 2017/18

Our annual review provides a snapshot of the progress that the Fundraising Regulator has made in our second year of operation.
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Investigation report

Decision: The President's Club Charitable Trust

The Fundraising Regulator’s decision following an investigation into the Presidents Club Charitable Trust.
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Guidance

Guidance for fundraising platforms: 5 focus areas for donor transparency

The Fundraising Regulator analysed information provided to donors across eighteen well-known platforms. This guidance represents the minimum standard of information we would expect to see for donors t...
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Closed consultation

Consultation on the Code of Fundraising Practice: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
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Guidance

Quick guide - Telephone preference service (TPS) compliance checking

Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
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Publication

The Fundraising Promise

This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...
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Guidance

Online fundraising - advice and guidance for the public

This guidance is designed to highlight the key things you need to know about online fundraising platforms, whether you are setting up an appeal of your own, or donating to an existing one.
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