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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

Transformation for Veterans and ECS Textiles: September 2019

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Investigation summary

Alzheimer’s Society and REAL Fundraising: September 2019

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Investigation summary

Associated Country Women of the World: September 2019

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Investigation summary

The Salvation Army: September 2019

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Investigation summary

East London Textiles, Leukaemia Care and Bliss: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019 (1)

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Investigation summary

NSPCC and Clothes Aid: September 2019 (2)

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Publication

Business Plan 2019/20

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan. It includes information on budget, governance and s...
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Closed consultation

Consultation on the Code of Fundraising Practice: closed November 2018

In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.
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Publication

Code of Fundraising Practice response paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
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Publication

Annual complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising in 2017/18.
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Investigation report

Decision: International Liberty Association

The Fundraising Regulator's decision following an investigation into the fundraising methods of International Liberty Association (ILA).
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Consultation response

Charities SORP Committee Governance Review 2018-19 - response from the Fundraising Regulator

A response from the Fundraising Regulator to the Charities SORP Committee Governance Review 2018-19.
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Publication

Annual Report and Accounts 2017/18

Our annual report and financial statements for the period ending 31 March 2018.
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Publication

Annual Report and Accounts 2017/18 (Apr-Aug)

Our annual reports and financial statements for the period ending 31 August 2018.
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Consultation response

ICO consultation on a direct marketing code of practice – response from the Fundraising Regulator

A response from the Fundraising Regulator to the Information Commissioners Office consultation on a direct marketing code of practice.
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Guidance

Charity clothing collections

Advice for the public from Fundraising Regulator and Local Government Association on charity clothing collection bags.
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Consultation response

Consultation on the charity digital code – response from the Fundraising Regulator

A response from the Fundraising Regulator to the consultation on the charity digital code.
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Consultation response

NCVO consultation on a charity code of ethics – response from the Fundraising Regulator

A response from the Fundraising Regulator to the NCVO (The National Council for Voluntary Organisations) consultation on a charity code of ethics.
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Publication

Code of Fundraising Practice consultation paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
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Guidance

Complaints handling guidance for charities and third-party fundraising organisations

Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...
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Publication

Business Plan 2018/19

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan.
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Guidance

Charity challenge events

10 tips for taking part in events run by challenge event companies
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