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Our governance

We’re governed by a non-executive board of directors, drawn from inside and outside the sector. As a company limited by guarantee, our directors are responsible for the overall control and strategic direction of the organisation.

The board is guided by recommendations from three committees.

  • The complaints and investigations committee reviews our casework performance and determines the outcome of certain individual complaints.
  • The standards committee oversees changes to the Code of Fundraising Practice and guidance we produce.
  • The finance, audit and risk committee monitors financial performance, risk and HR issues.

You can view the board’s terms of reference and articles of association

Minutes from the most recent Board Meetings are summarised below.

Board Meeting: 30 July 2019

The Board were joined for the meeting by the Chair of the Scottish Fundraising Standards Panel who provided an update on current developments and an overview of the types of complaints the panel are dealing with.

The Board noted the latest financial position as the the Fundraising Regulator approaches the financial year end. The Board were also updated on the final preparations for levy year 2019/20 as the invoices will be issued in August.

The Board approved the budget and business plan for 2019/20. Subject to minor amendments, both will be published on the website in September.

The Board noted the work being done to review compliance with the reporting requirements on fundraising in the Charities (Protection and Social Investment) Act 2016 and asked the Executive to consider how and when this would be published in due course.

The Board approved an updated version of a consultation policy that will be published on the website. A policy for consultations in relation to the Code of Fundraising Practice has been in place for some time and this has been revisited to cover all areas of the Fundraising Regulator’s business.

An update on the current numbers of complaints and investigations was presented to the Board and two more complex cases were reported in more detail.

The Board approved a proposal to appoint an external party to review the Fundraising Preference Service (FPS) in the last quarter of 2019. The review of FPS had been promised one year after launch but was postponed to allow more time for the service to establish itself and to include the potential impact of GDPR.

The Board were also updated on staffing changes, reserves, fundraising platforms, FPS usage statics and the progress of the online version of the revised code.

Board meeting: 1 May 2019

This was a shorter meeting of the Board as it took place during the annual Board strategic away day.

The Board were updated on the latest financial position as we approach the final months of levy collection for Levy Year 3. The board were updated on the plans for the next levy year, when the levy will be based on the latest available information about fundraising expenditure. There will be changes to the levy for some charities from 1 September 2019.

The Board noted developments that had occurred since we started publishing a monthly list of charities that have breached the code in relation to the Fundraising Preference Service. They were informed of the process for keeping the list updated and the reasons that are given by charities who fail to take part.

The Board noted the latest situation with regard to complaints and investigations and noted that the Annual Complaints Report had been published since the last meeting.

The main topic considered by the Board was the revised Code of Fundraising Practice. This had been subject to public consultation and also reflected work with the Plain English Campaign and lawyers representing England and Wales, Scotland and Northern Ireland. The Board approved the revised code. The Board thanked the Executive for all of the work that had gone into the new draft, and the members of the Standards Committee who had looked through the new draft in great detail. The Board were informed of the next steps that will mean a PDF version of the code is published in June followed by implementation of the new version alongside a web version in October 2019.

Board meeting: 5 February 2019

The Board welcomed Lord Harris to his first meeting as Chair of the Board.

The Board received a presentation on the initial findings of public research we've done. The Board agreed that more time should be made for discussion on the findings at the next Board meeting in May when the final report will have been received. The Board will consider publication of the findings after that.

The Board were updated on recruitment to fill current and known vacancies, including Board members, the Head of Casework, and Communications Manager. The Board reviewed the current financial position and approved the management accounts.

The Board discussed in detail the proposed changes to the Levy. This followed on from previous discussions at the Finance, Audit and Risk Committee and at the previous Board meeting. The Board approved the changes proposed by the Committee. It was agreed that in order to allow charities as long as possible to prepare for any changes, an announcement would be made in March.

A Casework update was presented, giving the latest statistics on the numbers of investigations and complaints and how quickly they are resolved. The Board were also updated on the decision about the International Liberty Association that was due to be published shortly.

The Board noted that from early March the list of charities that have breached the Code in relation to FPS would be made public.

Board meeting: 25 October 2018

The Board were updated on the latest work that had been undertaken in Northern Ireland, including participation at a number of events and work to chase levy payments.

The Board were also updated on the recruitment of our next Chair, and the Board appointed a new External Member to the Standards Committee (to be announced in due course).

The Board noted the current financial position, in particular the rates of payment for Levy Year 3. The draft Reports and Accounts were also discussed - they will be approved by the Chair in November and published on the website.

The Board discussed the Levy, and the options for consultation that were presented. The Board agreed to defer any decision on a levy consultation until the next Board meeting in February 2019, when there will be more information on the progress of Levy Year 3 and the new Chair will be in place.

The Board were updated on the latest position regarding the fundraising platforms, both in terms of how many had signed up to the code by registering with the us and other developments.

The Board gave thanks to the Chair, as this was his last meeting before his term ends in December.