Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

Inside Success Union CIC: January 2024

Investigation summary into Inside Success Union CIC (January 2024)
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Investigation summary

Hospitals Charity: November 2023

A summary of an investigation by the Fundraising Regulator into Hospitals Charity.
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Investigation summary

Princess Alice Hospice: October 2023

A summary of an investigation into Princess Alice Hospice.
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Closed consultation

Consultation on Code of Fundraising Practice: Closed 1 December 2023

The Fundraising Regulator has today announced the launch of a consultation as part of its ongoing review of the Code of Fundraising Practice.
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Closed consultation

Survey on sharing information about fundraising complaints: Closed August 2023

Help us identify where we may need to review our reporting on fundraising complaints data from charities by taking part in this survey on sharing information about fundraising complaints.
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Consultation response

Charity Commission for England and Wales consultation on draft social media guidance: response from the Fundraising Regulator

A response from the Fundraising Regulator to a consultation hosted by the Charity Commission for England and Wales’ on draft guidance for charities about their use of social media.
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Investigation

Leukaemia and Myeloma Research UK and Fundraising Support Ltd: March 2023

A summary of an investigation into Leukaemia and Myeloma Research UK (registered charity no. 1161622) and its agency Fundraising Support Ltd.
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Investigation summary

Inside Success Union CIC: March 2023

A summary of an investigation into Inside Success Union CIC.
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Guidance

Guidance for online fundraising platforms

This guidance represents the minimum standard of information we would expect donors to see to be able to make an informed decision to donate through an online fundraising platform.
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Guidance

The Charities (Protection and Social Investment) Act 2016: Fundraising reporting requirements guidance

Guidance on complying with fundraising reporting requirements for charities which produce an annual report and their trustees.
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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of July 2022

This research reviews how charities are complying with the fundraising reporting requirements of the Charities (Protection and Social Investment) Act 2016, as of July 2022.
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Investigation summary

Cancer Research and Genetics UK and Recycle Proline Ltd: December 2022

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Guidance

Tips for giving safely to charity: advice for the public

Be alert to common fraud tactics when giving in-person or online. This will give you confidence to donate to genuine causes.
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Guidance

Key questions you should ask when donating to an online fundraising appeal

Although most appeals are genuine, you should take care when donating through a platform so that you can be sure that your donations go to a legitimate cause, and that they are used for the purpose yo...
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Guidance

Setting up an online fundraising appeal: advice for the public

This guidance is designed to highlight the key things you need to know about setting up an online fundraising appeal.
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Publication

Complaints process

We consider complaints about charitable fundraising where these cannot be resolved by the organisations themselves. Our casework process outlines our approach.
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Publication

Code review 2022-24 public call for information: closed November 2022

This call for information seeks views on how the Code of Fundraising Practice can be improved so that it provides an effective regulatory framework, now and in the future. 
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Investigation summary

International Liberty Association: September 2022

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Investigation summary

LGB Alliance: September 2022

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Consultation response

Charity Commission for England and Wales consultation on the Annual Return: response from the Fundraising Regulator

A response from the Fundraising Regulator to a consultation hosted by the Charity Commission for England and Wales on the Annual Return.
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Investigation summary

Gables Farm Dogs and Cats Home: June 2022

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Publication

Implementing the FPS evaluation recommendations

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
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Consultation response

Department for Communities consultation on a code of practice for gambling operators: response from the Fundraising Regulator

The Fundraising Regulator’s response to a consultation hosted by the Department for Communities in Northern Ireland on the introduction of a code of practice for gambling operators who hold a licence,...
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Guidance

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
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