Skip to main content

Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Guidance
|

Safer giving advice

Advice for the public on safer giving and what to look out for.
Read more
Guidance
|

Questions to ask fundraisers

Six questions that all fundraisers should be able to answer to help you to give safely.
Read more
Guidance
|

Fundraising preference service: quick guide

A quick guide about the fundraising preference service aimed at smaller charities.
Read more
Guidance
|

Fundraising preference service guide

A guide to the fundraising preference service. The Fundraising Preference Service (FPS) is a website-based service operated by the Fundraising Regulator. It allows members of the public to end direct marketing communications from specified charities. The service has been developed to give the public greater control over the communications that they choose to receive from charities. A supporting helpline is also available to help those who cannot access the service online: 0300 3033 517.
Read more
Rulebook
|

Door-to-door fundraising rulebook

How fundraisers approaching households are expected to behave. It includes:
1. approaching households respectfully;
2. the time of day that fundraisers may knock; and
3. fundraisers' responsibilities regarding no-cold-calling zones and door stickers.
Read more
Rulebook
|

Private site fundraising rulebook

Site-specific standards which apply to fundraisers working in local areas.
Read more
Publication
|

Business Plan 2016-2018

The aim of our 2016-18 Business Plan is to establish and deliver, in the public interest, fair, robust, values-led regulation to ensure that good practice in fundraising is promoted and upheld throughout the sector.
Read more
Publication
|

Annual Review 2016/2017

This annual review provides a snapshot of the progress that the Fundraising Regulator has made in the first year of operation.
Read more
Publication
|

Annual Report and Accounts 2017

Copy of the Fundraising Regulator accounts 2017.
Read more
Publication
|

A report on complaints received by charities about fundraising in 2016

In May 2017 the Fundraising Regulator published a report on complaints received by charities about fundraising in 2016. We gathered information from a range of charities about the number of complaints they received about fundraising and the amount of fundraising activity they undertook in 2016.

Read more
Guidance
|

Personal information and fundraising: consent, purpose and transparency

Guidance to help fundraisers and trustees understand their legal responsibilities, reflect on their current practices and feel confident in developing an ethical direct marketing approach that takes full account of the rights and wishes of the individual.
Read more
Guidance
|

Data protection library: General Data Protection Regulation (GDPR) Guidance and information

Find out what GDPR is about.
Read more