Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

An external review of our casework: 2021

An executive summary of an external review of the Fundraising Regulator’s casework conducted in 2021.
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Investigation summary

Operation Smile UK: December 2021

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Investigation summary

Asian Foundation for Help: December 2021

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Investigation summary

The Humanitarian and Saving Lives Trust: December 2021

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Investigation summary

The Wildheart Trust: December 2021

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Investigation summary

JNF Charitable Trust: December 2021

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Consultation response

DCMS consultation on data protection: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Department for Digital, Culture, Media & Sport (DCMS) on a public consultation on reforms to the UK’s data protection regime.
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Publication

Annual Complaints Report 2020/21

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2020/21.
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Guidance

Key behaviours expected of fundraisers: guidance for fundraisers

This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
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Guidance

Key behaviours you should expect from fundraisers: advice for the public

The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.
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Guidance

Charity bags: guidance for fundraisers

This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
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Investigation summary

The Krishnamurti Foundation Trust: June 2021

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Investigation summary

Shelter: June 2021

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Coronavirus guidance

Coronavirus (COVID-19): Cash collections guidance - Withdrawn Feb 2022

This guidance was published on 19 April 2021 and withdrawn on 16 Feb 2022, as the information has been superseded by our supporting safe and responsible fundraising guidance.
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Coronavirus guidance

Coronavirus (COVID-19): Events and community fundraising guidance - Withdrawn Feb 2022

This guidance was published on 19 April 2021 and withdrawn on 16 Feb 2022, as the information has been superseded by our supporting safe and responsible fundraising guidance.
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Coronavirus guidance

Coronavirus (COVID-19): Fundraising key principles guidance - Withdrawn Feb 2022

This guidance was updated on 12 April 2021 and withdrawn on 16 Feb 2022, as the information has been superseded by our supporting safe and responsible fundraising guidance.
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Coronavirus guidance

Coronavirus (COVID-19): Public fundraising guidance - Withdrawn Feb 2022

This guidance was updated on 12 April 2021 and withdrawn on 16 Feb 2022, as the information has been superseded by our supporting safe and responsible fundraising guidance.
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Investigation summary

Guru Nanak Darbar Gurdwara, Oakengates: March 2021

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Investigation summary

The PCC of The Ecclesiastical Parish of St John Cove: March 2021

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Consultation response

CAP and BCAP consultation on stricter rules for gambling ads: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) on changes to their rules and guidance on gambling a...
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Publication

Unacceptable behaviour policy

This policy explains what we mean by unacceptable behaviour and how we will manage this.
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