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Four steps for making your sorry, a good sorry

Caroline Sefton, former Case Officer, and Rob Baker, Case Officer, write about how organisations can improve their complaint handling by apologising in an appropriate way.
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Four ways your charity can improve its fundraising reporting

Philip Satherley, former Policy Manager at the Fundraising Regulator, explains how complying with the fundraising reporting requirements in the Charities (Protection and Social Investment) Act 2016 ca...
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Supporting a safe and responsible return to fundraising

Priya Warner, former Head of Policy at the Fundraising Regulator, and Daniel Fluskey, Head of Policy and External Affairs at the Chartered Institute of Fundraising, explain that for fundraising to res...
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Setting up a Coronavirus appeal: What you need to know

Priya Warner, former Head of Policy, writes about what members of the public need to know when setting up a coronavirus appeal, to ensure your fundraising is legal and ethical, and has the best chance...
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Refining our complaints process

Catherine Orr, Head of Casework, reflects upon the findings from our first external review and the learning that we have implemented as a result.
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What we’ve learned from answering enquiries from charities and the public

Edward Brown, former Standards Officer, writes about what we’ve learned from answering enquiries from charities and the public
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Tell your story to encourage support on Giving Tuesday

On Giving Tuesday, Suzanne McCarthy, Board Member of the Fundraising Regulator, explains why going back to basics and telling a story can help charities fundraise.
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Good fundraising relies on the innovation and diversity of trustees

Sacha Deshmukh, Board Member of the Fundraising Regulator, talks about what he's learned from his time on charity trustee boards, and why diversity and innovation are vital for ethical, sustainable fu...
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People, process and technology: how GoFundMe keeps users safe

A blog by Meghan Luther at GoFundMe for Charity Fraud Awareness week 2018, explaining how the fundraising platform protects donors and beneficiaries against the risk of fraud.
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Commercial participators: how to find the right one for you

What is a commercial participator and how can your charity choose the right one? Jane Montague explains the value commercial participators offer and how to avoid the sharks.
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Back to basics on fundraising standards

The latest consultation aims to make the Code of Fundraising Practice accessible to everyone. Former Policy Manager Stephen Service explains why we need your feedback.
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Effective regulation, effective fundraising, effective charities

A response from Chief Executive Gerald Oppenheim to David Ainsworth of Civil Society.
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From The Blob to Lex Luther

Daisy Houghton, Head of Communications and Corporate Services, explains the process behind the launch of the Fundraising Regulator's new website.
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Why focusing more on the public is good for fundraising

Former Policy Manager Stephen Service explains why focusing on the needs of the public is good for fundraising.
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In a digital world, charities need to take cyber security seriously

The National Cyber Security Centre look at the charity findings from the Cyber Security Breaches Survey 2018 in this blog for Fundraising Regulator.
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