Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Consultation response

ICO consultation on a direct marketing code of practice: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Information Commissioners Office consultation on a direct marketing code of practice.
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Consultation response

Consultation on the charity digital code: response from the Fundraising Regulator

A response from the Fundraising Regulator to the consultation on the charity digital code.
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Consultation response

NCVO consultation on a charity code of ethics: response from the Fundraising Regulator

A response from the Fundraising Regulator to the NCVO (The National Council for Voluntary Organisations) consultation on a charity code of ethics.
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Publication

Code of Fundraising Practice consultation paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
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Guidance

Complaints handling guidance for charities and third-party fundraising organisations

Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...
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Corporate

Business Plan 2018/19

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan.
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Guidance

Charity challenge events

10 tips for taking part in events run by challenge event companies
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Corporate

Annual Review 2017/18

Our annual review provides a snapshot of the progress that the Fundraising Regulator has made in our second year of operation.
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Guidance

Guidance for fundraising platforms: 5 focus areas for donor transparency

The Fundraising Regulator analysed information provided to donors across eighteen well-known platforms. This guidance represents the minimum standard of information we would expect to see for donors t...
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Closed consultation

Consultation on the Code of Fundraising Practice: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
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Guidance

Telephone Preference Service (TPS) compliance checking: quick guide for fundraisers

Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
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Publication

The Fundraising Promise

This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...
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Guidance

Online fundraising - advice and guidance for the public

This guidance is designed to highlight the key things you need to know about online fundraising platforms, whether you are setting up an appeal of your own, or donating to an existing one.
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Publication

Code of Fundraising Practice response paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was...
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Guidance

GDPR briefing: Corporate fundraising (4)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
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Guidance

GDPR briefing: Charitable trust fundraising (6)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
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Guidance

GDPR briefing: Community fundraising (3)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
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Guidance

GDPR briefing: Legacies (5)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
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Guidance

GDPR briefing: Fundraising (2)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
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Guidance

GDPR briefing: Introduction (1)

The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
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Closed consultation

Consultation on the Code of Fundraising Practice: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice, with a specific focus on encompassing developments in the law and guidance on data protection.
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Publication

Code of Fundraising Practice consultation paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This discussion paper w...
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Publication

Code of Fundraising Practice response paper: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This response paper was released in February 2018.
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Closed consultation

Consultation on registration and levy: closed July 2016

In the summer of 2016 we consulted on arrangements for funding the Fundraising Regulator through a registration and levy system.
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