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1. Behaviour when fundraising
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Useful guidance, summaries of our investigations, and publications for donors and fundraisers.
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Investigation summary
Hospitals Charity: November 2023
A summary of an investigation by the Fundraising Regulator into Hospitals Charity.
1 November 2023
Investigation summary
Princess Alice Hospice: October 2023
A summary of an investigation into Princess Alice Hospice.
9 October 2023
Closed consultation
Consultation on Code of Fundraising Practice: Closed 1 December 2023
The Fundraising Regulator has today announced the launch of a consultation as part of its ongoing review of the Code of Fundraising Practice.
6 September 2023
Closed consultation
Survey on sharing information about fundraising complaints: Closed August 2023
Help us identify where we may need to review our reporting on fundraising complaints data from charities by taking part in this survey on sharing information about fundraising complaints.
7 July 2023
Consultation response
Charity Commission for England and Wales consultation on draft social media guidance: response from the Fundraising Regulator
A response from the Fundraising Regulator to a consultation hosted by the Charity Commission for England and Wales’ on draft guidance for charities about their use of social media.
14 March 2023
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of July 2022
This research reviews how charities are complying with the fundraising reporting requirements of the Charities (Protection and Social Investment) Act 2016, as of July 2022.
9 January 2023
Webinar
Webinar: Handling complaints
This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
9 December 2020
Publication
Evaluation of the Fundraising Preference Service
The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
13 November 2020
Webinar
Webinar: Trustee responsibilities
This video is designed to help charities and trustees understand what charity trustee responsibilities are when it comes to fundraising.
14 October 2020
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
14 September 2020
Webinar
Webinar: Introduction to the code
This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
5 August 2020
Publication
Survey of Fundraising Regulator registrants 2019/20
In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
11 March 2020
Consultation response
ICO draft Direct Marketing Code of Practice: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on the draft Direct Marketing Code of Practice.
2 March 2020
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
15 January 2020
Publication
Code of Fundraising Practice consultation paper: closed December 2017
In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This discussion paper was released in October 2017. Comments were invited until Friday 8 December 2017.
5 October 2017
Consultation response
ICO GDPR consent guidance: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on GDPR consent guidance.
9 September 2017
Closed consultation
Consultation on the Code of Fundraising Practice: closed April 2017
In the spring of 2017 we consulted on changes to the Code of Fundraising Practice, with a specific focus on monitoring arrangements between charities and third parties, oversight of fundraising activi...
31 July 2017
Publication
Code of Fundraising Practice consultation response: closed April 2017
In the spring of 2017 we consulted on changes to the Code of Fundraising Practice. This response paper was released in July 2017.
1 July 2017
Publication
Code of Fundraising Practice consultation paper: closed April 2017
In the spring of 2017 we consulted on changes to the Code of Fundraising Practice. This discussion paper was released in February 2017. Comments were invited until Friday 28 April 2017.
1 February 2017
Home
About us
Our staff
Our board
Our committees
Corporate publications
Our governance
Memorandums of Understanding
5 years of effective regulation
Our services
Complaints and investigations
The Fundraising Badge
Register with us
Get involved
Proactive regulation
Fundraising Preference Service
About fundraising
Directory of registered organisations
Fundraising topics
Resource library
Code Advice Service
Annual Complaints Report
Fundraising Code
Using the code
Standards: All fundraising
Behaviour when fundraising
Responsibilities of charitable institutions and those who govern them
Processing personal data (information)
Processing donations
Standards: Working with others
Volunteers
Fundraising involving children
Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
Collecting money or other property
Fundraising communications and advertisements
Digital
Events
Lotteries, prize competitions and free draws
Grant-making bodies (including trusts and foundations)
Payroll giving and post-tax salary donations
Legacies
Index
Glossary