Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

Complaints process

We investigate complaints about charitable fundraising where these cannot be resolved by organisations themselves or where it has caused, or has the potential to cause, significant public harm. Our co...
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Publication

Implementing the FPS evaluation recommendations

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
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Coronavirus guidance

Coronavirus (COVID-19): Supporting safe and responsible fundraising

This guidance was published on 16 February 2022. This guidance aims to support charities and their fundraising partners, to fundraise safely and responsibly in ways which protect the public, fundraise...
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Publication

Code of Fundraising Practice consultation paper: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This discussion paper was released in October 2017. Comments were invited until Friday 8 December 2017.
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Publication

Code of Fundraising Practice consultation response: closed April 2017

In the spring of 2017 we consulted on changes to the Code of Fundraising Practice. This response paper was released in July 2017.
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Publication

Complaints report 2016

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising in 2016.
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Publication

Code of Fundraising Practice consultation paper: closed April 2017

In the spring of 2017 we consulted on changes to the Code of Fundraising Practice. This discussion paper was released in February 2017. Comments were invited until Friday 28 April 2017.
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