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1. Behaviour when fundraising
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Useful guidance, summaries of our investigations, and publications for donors and fundraisers.
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Guidance
Guidance for online fundraising platforms
This guidance represents the minimum standard of information we would expect donors to see to be able to make an informed decision to donate through an online fundraising platform.
17 February 2023
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of July 2022
This research reviews how charities are complying with the fundraising reporting requirements of the Charities (Protection and Social Investment) Act 2016, as of July 2022.
9 January 2023
Guidance
The Charities (Protection and Social Investment) Act 2016: Fundraising reporting requirements guidance
Guidance on complying with fundraising reporting requirements for charities which produce an annual report and their trustees.
9 January 2023
Guidance
Key behaviours you should expect from fundraisers: advice for the public
The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.
28 June 2021
Guidance
Key behaviours expected of fundraisers: guidance for fundraisers
This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
28 June 2021
Guidance
Charity bags: guidance for fundraisers
This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
16 June 2021
Publication
Unacceptable behaviour policy
This policy explains what we mean by unacceptable behaviour and how we will manage this.
21 January 2021
Webinar
Webinar: Handling complaints
This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
9 December 2020
Publication
Evaluation of the Fundraising Preference Service
The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
13 November 2020
Webinar
Webinar: Trustee responsibilities
This video is designed to help charities and trustees understand what charity trustee responsibilities are when it comes to fundraising.
14 October 2020
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
14 September 2020
Webinar
Webinar: Introduction to the code
This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
5 August 2020
Publication
Survey of Fundraising Regulator registrants 2019/20
In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
11 March 2020
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
15 January 2020
Publication
Our consultation policy and process
We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.
25 September 2019
Publication
The role of the Fundraising Regulator: public awareness, trust and expectations
This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
10 July 2019
Publication
Code of Fundraising Practice response paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
1 June 2019
Home
About us
Our staff
Our board
Our committees
Corporate publications
Our governance
Memorandums of Understanding
5 years of effective regulation
Our services
Complaints and investigations
The Fundraising Badge
Register with us
Get involved
Proactive regulation
Fundraising Preference Service
About fundraising
Directory of registered organisations
Fundraising topics
Resource library
Code Advice Service
Annual Complaints Report
Fundraising Code
Using the code
Standards: All fundraising
Behaviour when fundraising
Responsibilities of charitable institutions and those who govern them
Processing personal data (information)
Processing donations
Standards: Working with others
Volunteers
Fundraising involving children
Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
Collecting money or other property
Fundraising communications and advertisements
Digital
Events
Lotteries, prize competitions and free draws
Grant-making bodies (including trusts and foundations)
Payroll giving and post-tax salary donations
Legacies
Index
Glossary