Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

Complaints process

We investigate complaints about charitable fundraising where these cannot be resolved by organisations themselves or where it has caused, or has the potential to cause, significant public harm. Our co...
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Publication

Implementing the FPS evaluation recommendations

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
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Guidance

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
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Guidance

Tips for giving safely to charity

You should be alert to common fraud tactics when giving in-person or online. This will give you confidence to donate to genuine causes.
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Guidance

Charity bags: advice for the public

This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
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Publication

Our consultation policy and process

We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Publication

Code of Fundraising Practice response paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
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Publication

Annual complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising in 2017/18.
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