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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

Against Breast Cancer and Recycling Clothes Company Ltd: December 2019

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Investigation summary

Against Breast Cancer and Recycling Clothes Company Ltd: December 2019

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Investigation summary

Clayhall Community Centre: December 2019

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Investigation summary

Soldiers, Sailors and Airmen and Families Association – Forces Help: December 2019

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Investigation summary

The Salvation Army: December 2019

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Investigation summary

Candy Cane Rescue: December 2019

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Investigation summary

Village Hall: December 2019

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Publication

Complaints process

We investigate complaints about fundraising where these cannot be resolved by the organisations themselves.
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Publication

Annual Review 2018/19

Our annual review provides a snapshot of the progress that the Fundraising Regulator has made in our third year of operation.
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Publication

Annual Report and Accounts 2018/19

Our annual report and financial statements for the year ending 31 August 2019.
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Publication

Our consultation policy and process

We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.
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Investigation summary

Associated Country Women of the World: September 2019

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Investigation summary

Alzheimer’s Society and REAL Fundraising: September 2019

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Investigation summary

The Salvation Army: September 2019

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Investigation summary

East London Textiles, Leukaemia Care and Bliss: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

JustGiving: September 2019

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Investigation summary

National Deaf Children’s Society and Personal Fundraising Services: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

Macmillan Cancer Support: September 2019

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Investigation summary

Transformation for Veterans and ECS Textiles: September 2019

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Closed consultation

Consultation on the Code of Fundraising Practice: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
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Publication

Business Plan 2019/20

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan. It includes information on budget, governance and s...
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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