Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Coronavirus guidance

Coronavirus (COVID-19): Supporting safe and responsible fundraising

This guidance was published on 21 July 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support charit...
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Coronavirus guidance

Coronavirus (COVID-19): Events and community fundraising guidance

This guidance was published on 19 April 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chari...
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Coronavirus guidance

Coronavirus (COVID-19): Cash collections guidance

This guidance was published on 19 April 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chari...
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Coronavirus guidance

Coronavirus (COVID-19): Fundraising key principles guidance

This guidance was updated on 12 April 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chariti...
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Coronavirus guidance

Coronavirus (COVID-19): Public fundraising guidance

This guidance was updated on 12 April 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chariti...
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Webinar

Webinar: Handling complaints

This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
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Webinar

Webinar: Trustee responsibilities

This video is designed to help charities and trustees understand what charity trustee responsibilities are when it comes to fundraising.
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Webinar

Webinar: Introduction to the code

This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
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Coronavirus guidance

5 things you can expect from fundraisers during the Coronavirus pandemic

This guidance is designed to highlight five things that members of the public can expect from fundraisers during the Coronavirus pandemic.
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Coronavirus guidance

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
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