Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

Evaluation of the Fundraising Preference Service

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
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Publication

Annual complaints report 2019/20

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2019/20.
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Publication

Business Plan 2020/21

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its Strategic Plan. It includes information on budget, governance and staff struct...
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Publication

Complaints process

We investigate complaints about fundraising where these cannot be resolved by the organisations themselves.
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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
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Publication

Strategic Plan 2018-22

The strategic plan sets out the longer term outcomes of the Fundraising Regulator to be reached between 2018 and 2022. It includes information on our budget, mission and values.
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Coronavirus advice

5 things you can expect from fundraisers during the Coronavirus pandemic

This guidance is designed to highlight five things that members of the public can expect from fundraisers during the Coronavirus pandemic.
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Coronavirus advice

Coronavirus (COVID-19): Public fundraising guidance

This guidance was updated on 15 October 2020. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chari...
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Coronavirus advice

Coronavirus (COVID-19): Fundraising key principles guidance

This guidance was updated on 15 October 2020. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chari...
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Coronavirus advice

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
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Coronavirus advice

Coronavirus (COVID-19): advice on fundraising

This advice was updated on 25 June 2020. We will update this advice on direct marketing and fundraising events as more information emerges.
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Publication

Survey of Fundraising Regulator registrants 2019/20

In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
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Publication

Annual complaints report 2018/19

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2018/19.
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Publication

An external review of our casework

This is the Executive Summary of an External Review of the Fundraising Regulator’s casework conducted in 2018/19.
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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
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