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Door-to-door fundraising rulebook

This rulebook outlines how fundraisers approaching households are expected to behave.

It includes:

  • approaching households respectfully;
  • the time of day that fundraisers may knock; and
  • fundraisers' responsibilities regarding no-cold-calling zones and door stickers.

You should also familiarise yourself with the rules in the Street fundraising rulebook.

Our rulebooks for face-to-face fundraisers set out the standards expected of fundraisers asking for direct debit donations.

All fundraisers are advised to incorporate these rules within their policies and procedures. This will ensure that staff understand and apply the rules.

Alongside compliance with the rule books it is the duty of fundraising organisations and fundraisers to ensure that their fundraising practices and those of any organisations they sub-contract are compliant with the Fundraising Regulator’s Code of Fundraising Practice.