Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Guidance

Charity bags: advice for the public

This guidance sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
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Guidance

Charity bags: guidance for fundraisers

This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
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Guidance

Quick guide - Telephone preference service (TPS) compliance checking

Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
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Guidance

Safer giving advice

This guidance is designed to provide practical advice to help you avoid fraudsters and scams, and make sure your money goes to support genuine charities.
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