Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

Implementing the FPS evaluation recommendations

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
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Consultation response

Department for Communities consultation on a code of practice for gambling operators: response from the Fundraising Regulator

The Fundraising Regulator’s response to a consultation hosted by the Department for Communities in Northern Ireland on the introduction of a code of practice for gambling operators who hold a licence,...
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Publication

An external review of our casework: 2021

An executive summary of an external review of the Fundraising Regulator’s casework conducted in 2021.
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Consultation response

DCMS consultation on data protection: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Department for Digital, Culture, Media & Sport (DCMS) on a public consultation on reforms to the UK’s data protection regime.
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Publication

Annual Complaints Report 2020/21

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2020/21.
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Consultation response

CAP and BCAP consultation on stricter rules for gambling ads: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) on changes to their rules and guidance on gambling a...
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Publication

Unacceptable behaviour policy

This policy explains what we mean by unacceptable behaviour and how we will manage this.
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Publication

Evaluation of the Fundraising Preference Service

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
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Publication

Annual complaints report 2019/20

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2019/20.
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Publication

Complaints process

We investigate complaints about charitable fundraising where these cannot be resolved by organisations themselves or where it has caused, or has the potential to cause, significant public harm. Our co...
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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
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Publication

Survey of Fundraising Regulator registrants 2019/20

In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
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Consultation response

ICO draft Direct Marketing Code of Practice: response from the Fundraising Regulator 

A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on the draft Direct Marketing Code of Practice.
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Publication

Annual complaints report 2018/19

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2018/19.
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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
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Publication

Our consultation policy and process

We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Publication

Code of Fundraising Practice response paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
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Publication

Annual complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising in 2017/18.
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Consultation response

Charities SORP Committee Governance Review 2018-19: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Charities SORP Committee Governance Review 2018-19.
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Consultation response

ICO consultation on a direct marketing code of practice: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on a direct marketing code of practice.
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Consultation response

Consultation on the charity digital code: response from the Fundraising Regulator

A response from the Fundraising Regulator to the steering group of organisations consulting on the Charity Digital Code of Practice.
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Consultation response

NCVO consultation on a charity code of ethics: response from the Fundraising Regulator

A response from the Fundraising Regulator to the NCVO (the National Council for Voluntary Organisations) consultation on a charity code of ethics.
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Publication

Code of Fundraising Practice consultation paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
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