Resource library

We investigate complaints about charitable fundraising where these cannot be resolved by organisations themselves or where it has caused, or has the potential to cause, significant public harm. Our co...

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.

An executive summary of an external review of the Fundraising Regulator’s casework conducted in 2021.

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2020/21.

This policy explains what we mean by unacceptable behaviour and how we will manage this.

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2019/20.

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.

In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2018/19.

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.

We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising in 2017/18.

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...

This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was...