Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Corporate

Annual Complaints Report 2020/21

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2020/21.
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Corporate

Business Plan 2021/22

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its Strategic Plan. It includes information on budget, governance and staff struct...
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Guidance

Key behaviours expected of fundraisers: guidance for fundraisers

This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
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Guidance

Key behaviours you should expect from fundraisers: advice for the public

The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.
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Guidance

Charity bags: guidance for fundraisers

This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
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Guidance

Charity bags: advice for the public

This guidance sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
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Corporate

Annual Report and Accounts 2019/20

Our annual report and accounts for the year ending 31 August 2020.
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Corporate

Business Plan 2020/21

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its Strategic Plan. It includes information on budget, governance and staff struct...
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Guidance

The Charities (Protection and Social Investment) Act 2016: Fundraising reporting requirements guidance 

Good practice guidance on meeting the reporting requirements in Section 13 of the Charities (Protection and Social Investment) Act 2016.
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Corporate

Strategic Plan 2018-22

The strategic plan sets out the longer term outcomes of the Fundraising Regulator to be reached between 2018 and 2022. It includes information on our budget, mission and values.
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Corporate

Annual Review 2018/19

Our annual review provides a snapshot of the progress that the Fundraising Regulator has made in our third year of operation.
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Corporate

Annual Report and Accounts 2018/19

Our annual report and financial statements for the year ending 31 August 2019.
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Corporate

Business Plan 2019/20

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan. It includes information on budget, governance and s...
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Corporate

Annual Report and Accounts 2017/18 (Apr-Aug)

Our annual reports and financial statements for the period ending 31 August 2018.
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Corporate

Annual Report and Accounts 2017/18

Our annual report and financial statements for the period ending 31 March 2018.
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Guidance

Charity clothing collections

Advice for the public from Fundraising Regulator and Local Government Association on charity clothing collection bags.
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Guidance

Complaints handling guidance for charities and third-party fundraising organisations

Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...
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Corporate

Business Plan 2018/19

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan.
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Guidance

Charity challenge events

10 tips for taking part in events run by challenge event companies
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Corporate

Annual Review 2017/18

Our annual review provides a snapshot of the progress that the Fundraising Regulator has made in our second year of operation.
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Guidance

Guidance for fundraising platforms: 5 focus areas for donor transparency

The Fundraising Regulator analysed information provided to donors across eighteen well-known platforms. This guidance represents the minimum standard of information we would expect to see for donors t...
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Guidance

Quick guide - Telephone preference service (TPS) compliance checking

Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
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Guidance

Online fundraising - advice and guidance for the public

This guidance is designed to highlight the key things you need to know about online fundraising platforms, whether you are setting up an appeal of your own, or donating to an existing one.
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Guidance

Cyber security: a small charity guide

A short guide aimed at small charities to explain how to improve cyber security.
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