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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

Complaints process

We investigate complaints about fundraising where these cannot be resolved by the organisations themselves.
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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
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Investigation summary

Age UK and The National Door To Door Company: September 2020

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Investigation summary

Cash for Kids: September 2020

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Investigation summary

Crawley Open House: September 2020

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Investigation summary

LifeSpring Ministries: September 2020

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Investigation summary

Water Aid: September 2020

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Publication

Strategic Plan 2018-22

The strategic plan sets out the longer term outcomes of the Fundraising Regulator to be reached between 2018 and 2022. It includes information on our budget, mission and values.
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Investigation summary

WaterAid: June 2020

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Investigation summary

Leukaemia & Myeloma Research UK and Fundraising Support Ltd: June 2020

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Investigation summary

Church Urban Fund: June 2020

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Publication

Survey of Fundraising Regulator registrants 2019/20

In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
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Investigation summary

Coping with Cancer North East and Unicare Limited: March 2020

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Investigation summary

Macmillan Cancer Support: March 2020

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Investigation summary

National Deaf Children’s Society and Smile Fundraising Ltd: March 2020

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Investigation summary

Blind Veterans UK: March 2020

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Publication

Complaints report 2018/19

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2018/19.
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Publication

An external review of our casework

This is the Executive Summary of an External Review of the Fundraising Regulator’s casework conducted in 2018/19.
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Investigation summary

Against Breast Cancer and Recycling Clothes Company Ltd: February 2020

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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
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Investigation summary

Clayhall Community Centre: December 2019

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Investigation summary

The Salvation Army: December 2019

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Investigation summary

Candy Cane Rescue: December 2019

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Investigation summary

Village Hall: December 2019

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