Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

The Ehlers-Danlos Support UK: March 2022

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Investigation summary

Penny Appeal: March 2022

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Investigation summary

Operation Smile UK: December 2021

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Investigation summary

Asian Foundation for Help: December 2021

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Investigation summary

The Humanitarian and Saving Lives Trust: December 2021

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Investigation summary

The Wildheart Trust: December 2021

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Investigation summary

JNF Charitable Trust: December 2021

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Investigation summary

The Krishnamurti Foundation Trust: June 2021

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Investigation summary

Shelter: June 2021

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Investigation summary

Guru Nanak Darbar Gurdwara, Oakengates: March 2021

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Investigation summary

The PCC of The Ecclesiastical Parish of St John Cove: March 2021

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Webinar

Webinar: Handling complaints

This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
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Investigation summary

Mermaids: December 2020

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Investigation summary

Breast Cancer Research Aid and Giving Support Ltd: December 2020

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Investigation summary

Cancer Research and Genetics UK and Recycle Proline Ltd: December 2020

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Webinar

Webinar: Trustee responsibilities

This video is designed to help charities and trustees understand what charity trustee responsibilities are when it comes to fundraising.
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Investigation summary

Age UK and The National Door To Door Company: September 2020

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Investigation summary

Cash for Kids: September 2020

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Investigation summary

Crawley Open House: September 2020

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Investigation summary

LifeSpring Ministries: September 2020

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Investigation summary

Water Aid: September 2020

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Webinar

Webinar: Introduction to the code

This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
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Investigation summary

Leukaemia & Myeloma Research UK and Fundraising Support Ltd: June 2020

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Investigation summary

WaterAid: June 2020

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