Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

Unacceptable behaviour policy

This policy explains what we mean by unacceptable behaviour and how we will manage this.
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Publication

Evaluation of the Fundraising Preference Service

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
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Publication

Annual complaints report 2019/20

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2019/20.
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Publication

Complaints process

We investigate complaints about fundraising where these cannot be resolved by the organisations themselves.
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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
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Publication

Survey of Fundraising Regulator registrants 2019/20

In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
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Publication

Annual complaints report 2018/19

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2018/19.
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Publication

An external review of our casework

This is the Executive Summary of an External Review of the Fundraising Regulator’s casework conducted in 2018/19.
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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019

This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
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Publication

Our consultation policy and process

We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Closed consultation

Consultation on the Code of Fundraising Practice: closed November 2018

In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.
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Publication

Code of Fundraising Practice response paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
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Publication

Annual complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising in 2017/18.
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Publication

Code of Fundraising Practice consultation paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
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Closed consultation

Consultation on the Code of Fundraising Practice: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
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Publication

The Fundraising Promise

This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...
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Publication

Code of Fundraising Practice response paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was...
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Closed consultation

Consultation on the Code of Fundraising Practice: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice, with a specific focus on encompassing developments in the law and guidance on data protection.
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Publication

Code of Fundraising Practice response paper: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This response paper was released in February 2018.
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Publication

Code of Fundraising Practice consultation paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This discussion paper w...
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Publication

Code of Fundraising Practice consultation paper: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This discussion paper was released in October 2017. Comments were invited until Friday 8 December 2017.
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Closed consultation

Consultation on the Code of Fundraising Practice: closed April 2017

In the spring of 2017 we consulted on changes to the Code of Fundraising Practice, with a specific focus on monitoring arrangements between charities and third parties, oversight of fundraising activi...
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Publication

Code of Fundraising Practice consultation response: closed April 2017

In the spring of 2017 we consulted on changes to the Code of Fundraising Practice. This response paper was released in July 2017.
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