Work for us

Case Manager

Location: London (blend of office-based and home-based working)

Contract type: Permanent

Reporting to the Head of Casework and line managing a small team of Case Officers, the Case Manager will play a vital role in assessing complaints according to the Fundraising Regulator's complaints process. They will also respond to individual complaints and oversee any proactive investigations in response to public concerns.

For more information and to apply click here.

Closing date: 22 June 2021

Interview date: week commencing 28 June 2021

Standards Committee External Member – Consumer Expertise

4/5 days per year paid at £300 per day

We are looking for an external member with knowledge and experience of promoting consumer rights to join our Standards Committee. The Standards Committee is a Committee of the Board of the Fundraising Regulator with particular responsibility for the Code of Fundraising Practice. Appointments are for an initial three year term, and can be appointed for a further term of three years.

For more information please read the Job Description.

To apply send a covering letter and CV (maximum 3 sides of A4) to

Applications close: 21 June 2021

Interviews will be held online on 9 July 2021