Work for us
Our small and friendly staff team mostly work flexibly from home and at our head office based in central London. We also have colleagues based in Wales and Northern Ireland.
Salary: Circa £80,000 per annum
Contract type: Permanent
Hours: Full-time
Location: Hybrid (homeworking and central London office)
For more information and to apply visit the Prospectus website.
Reporting to the CEO, the Head of Casework is a member of the Senior Management Team and will report directly to the Board and the Complaints and Investigations Committee regarding the casework function. The Head of Casework will have responsibility for the casework function at the Regulator overseeing formal investigations and compliance cases opened as a result of concerns identified about charitable fundraising in line with the standards in the Code of Fundraising Practice.
You will oversee the further development of systems and processes and ensure the team remain engaged, accountable and high preforming. The Head of Casework will also be responsible for building and maintaining strong relationships and working closely with other Regulators and key stakeholders, as well as representing the Regulator at external events.
Closing date: 25 January 2026