Complaints form

We usually expect organisations to respond to complaints within four weeks of receipt. If you have not heard back at all, please check they have received your complaint before completing this form.

No, I do not feel I can contact the organisation.

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About your complaint







In order to deal with your complaint properly we may need to pass on your details – including your name and address – to third parties, such as the organisations you have complained about. We will not disclose your identity to the organisation(s) complained about without your consent. If you do not provide us with consent this may affect whether we can deal with your complaint.