Contact us

General enquiries

Contact us with any general enquiries at:

0300 999 3407 (Mon to Fri, 09.30 am – 4.30 pm)

Fundraising Regulator, Eagle House, 167 City Road, London, EC1V 1AW

Media enquiries

For any media enquiries, please contact our press office:

020 3327 4050


If you want to make a complaint about an organisation’s charitable fundraising, please refer to our complaints process and use our complaints form.

To complain about the Fundraising Regulator, please refer to our complain about us process.


If you are aware of a known or potential breach of the Code of Fundraising Practice and have the authority to report this on behalf of a charitable fundraising organisation, please refer to our self-reporting process.

Fundraising Preference Service

You can stop unwanted direct marketing communications from registered charities using the Fundraising Preference Service.

0300 3033 517


If you're an organisation based in England, Wales or Northern Ireland that carries out charitable fundraising and you want to register with the Fundraising Regulator, our registration pages will tell you how.

You can download the Fundraising Badge - the logo that says, ‘registered with Fundraising Regulator’ - and guidelines on how to use it from the Registered Users' Area.

0300 999 3407

Fundraising standards and regulations

If you have a question about the Code of Fundraising Practice or our guidance, please use the form below. If you have any difficulty completing this form, you can contact us by email or phone:

0300 999 3407

We aim to respond to messages within 7 days. However it may take up to 14 days to receive a response, particularly during busier periods.

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It can often be quicker to resolve enquiries over the phone, so if possible please provide a number that we can call you back on.

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