Contact us

General enquiries

Contact us with any general enquiries at:

0300 999 3407 (Mon to Fri, 09.30 am – 4.30 pm)

Fundraising Regulator, Eagle House, 167 City Road, London, EC1V 1AW

Media enquiries

For any media enquiries, please contact our press office:

0203 327 4054 

Code Advice Service

The Code Advice Service allows you to contact the Fundraising Regulator with specific questions about the Code of Fundraising Practice and how it applies to your fundraising activity. 

The service is open to anyone, including members of the public, volunteers and professional fundraisers. 


If you want to make a complaint about an organisation’s charitable fundraising, please refer to our complaints process and use our complaints form.

To complain about the Fundraising Regulator, please refer to our complain about us process.


If you are aware of a known or potential breach of the Code of Fundraising Practice and have the authority to report this on behalf of a charitable fundraising organisation, please refer to our self-reporting process.

Fundraising Preference Service

You can stop unwanted direct marketing communications from registered charities using the Fundraising Preference Service.

0300 3033 517


If you're an organisation based in England, Wales or Northern Ireland that carries out charitable fundraising and you want to register with the Fundraising Regulator, our registration pages will tell you how.

You can download the Fundraising Badge - the logo that says, ‘registered with Fundraising Regulator’ - and guidelines on how to use it from the Registered Users' Area.

0300 999 3407