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Fundraising Code
Using the code
Standards: All fundraising
1. Behaviour when fundraising
2. Responsibilities of charitable institutions and those who govern them
3. Processing personal data (information)
4. Processing donations
Standards: Working with others
5. Volunteers
6. Fundraising involving children
7. Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
8. Collecting money or other property
9. Fundraising communications and advertisements
10. Digital
11. Events
12. Lotteries, prize competitions and free draws
13. Grant-making bodies (including trusts and foundations)
14. Payroll giving and post-tax salary donations
15. Legacies
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Useful guidance, summaries of our investigations, and publications for donors and fundraisers.
Closed consultation
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Guidance
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Investigation summary
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Publication
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Consultation response
Facet Resource type
Data protection
Community and event fundraising
Online giving
Communications and advertising
Door to door
Grant making and trust fundraising
Legacies
Volunteers
Facet Resource theme
2022
2020
2021
2017
2019
2025
2016
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2018
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2024
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2023
Facet Resource publication date
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2018
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2024
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2023
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Guidance
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Investigation summary
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Publication
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Consultation response
Investigation summary
Cancer Relief UK and Recycling Solutions North West Ltd: November 2024
Investigation summary into Cancer Relief UK and its agency, Recycling Solutions North West Ltd November 2024
4 November 2024
Guidance
Guidance for charitable institutions working with professional fundraisers
Working with professional fundraisers can help charitable institutions meet their fundraising goals and access external skills, knowledge and experience. However, there are legal requirements with whi...
13 August 2024
Guidance
Guidance for charitable institutions working with commercial participators
Working with commercial participators can be beneficial to charitable institutions, offering opportunities to access new funding sources and increase public awareness. However, there are legal require...
13 August 2024
Investigation summary
St. Thomas Mar Thoma Church: August 2024
Investigation summary into St. Thomas Mar Thoma Church: August 2024
1 August 2024
Investigation summary
Penny Appeal: June 2024
Investigation summary into Penny Appeal: June 2024
13 June 2024
Investigation summary
SOS Children’s Villages UK and Zen Fundraising Ltd: May 2024
Investigation summary into SOS Children's Villages UK and Zen Fundraising Ltd: May 2024
31 May 2024
Investigation summary
Breast Cancer Now and APPCO UK: May 2024
Investigation summary into Breast Cancer Now and APPCO UK: May 2024
31 May 2024
Investigation summary
Inside Success Union CIC: January 2024
Investigation summary into Inside Success Union CIC (January 2024)
9 January 2024
Investigation summary
Hospitals Charity: November 2023
A summary of an investigation by the Fundraising Regulator into Hospitals Charity.
1 November 2023
Investigation summary
Princess Alice Hospice: October 2023
A summary of an investigation into Princess Alice Hospice.
9 October 2023
Investigation summary
National Deaf Children’s Society: June 2023
A summary of an investigation into National Deaf Children’s Society.
27 June 2023
Consultation response
Charity Commission for England and Wales consultation on draft social media guidance: response from the Fundraising Regulator
A response from the Fundraising Regulator to a consultation hosted by the Charity Commission for England and Wales’ on draft guidance for charities about their use of social media.
14 March 2023
Guidance
Guidance for online fundraising platforms
This guidance represents the minimum standard of information we would expect donors to see to be able to make an informed decision to donate through an online fundraising platform.
17 February 2023
Guidance
The Charities (Protection and Social Investment) Act 2016: Fundraising reporting requirements guidance
Guidance on complying with fundraising reporting requirements for charities which produce an annual report and their trustees.
9 January 2023
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of July 2022
This research reviews how charities are complying with the fundraising reporting requirements of the Charities (Protection and Social Investment) Act 2016, as of July 2022.
9 January 2023
Consultation response
ICO consultation on a direct marketing code of practice: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on a direct marketing code of practice.
17 December 2018
Consultation response
Consultation on the charity digital code: response from the Fundraising Regulator
A response from the Fundraising Regulator to the steering group of organisations consulting on the Charity Digital Code of Practice.
24 September 2018
Consultation response
NCVO consultation on a charity code of ethics: response from the Fundraising Regulator
A response from the Fundraising Regulator to the NCVO (the National Council for Voluntary Organisations) consultation on a charity code of ethics.
13 September 2018
Publication
Code of Fundraising Practice consultation paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
1 September 2018
Guidance
Complaints handling guidance for charities and third-party fundraising organisations
Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...
22 August 2018
Guidance
Charity challenge events
10 tips for taking part in events run by challenge event companies
30 July 2018
Guidance
Telephone Preference Service (TPS) compliance checking: quick guide for fundraisers
Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
20 June 2018
Publication
The Fundraising Promise
This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...
18 June 2018
Publication
Code of Fundraising Practice response paper: closed February and March 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was...
1 June 2018
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Fundraising Code
Using the code
Standards: All fundraising
Behaviour when fundraising
Responsibilities of charitable institutions and those who govern them
Processing personal data (information)
Processing donations
Standards: Working with others
Volunteers
Fundraising involving children
Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
Collecting money or other property
Fundraising communications and advertisements
Digital
Events
Lotteries, prize competitions and free draws
Grant-making bodies (including trusts and foundations)
Payroll giving and post-tax salary donations
Legacies
Index
Glossary
Complaints
Make a complaint
Complaints form
Investigations
Annual Complaints Report
Other organisations that can help
Registration
Charity registration
Non charity registration
Our fee structure
Log in
Guidance
Search our guidance
Fundraising topics
Code Advice Service
Proactive regulation
Webinars
Directory
FPS
Manage your communications
Access your suppressions
View FPS code breaches
More
Annual report
About us
Get involved
Latest news
Resource library
Self-reporting
Contact us
Work for us
Home