Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

Complaints process

We investigate complaints about charitable fundraising where these cannot be resolved by organisations themselves or where it has caused, or has the potential to cause, significant public harm. Our co...
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Publication

Implementing the FPS evaluation recommendations

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
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Coronavirus guidance

Coronavirus (COVID-19): Supporting safe and responsible fundraising

This guidance was published on 16 February 2022. This guidance aims to support charities and their fundraising partners, to fundraise safely and responsibly in ways which protect the public, fundraise...
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