Small charities make a big difference. From tackling food insecurity to running after-school clubs, their impact is often felt most directly by the communities they serve.

Investigation summary into Sustrans, June 2025

Investigation summary into Centrepoint Christian Church, June 2025

After analysing the findings from our 2023 survey , we made the decision to pause collecting data from charities for part two of our Annual Complaints Report (ACR) for around two years.  

As part of the launch of the new Code of Fundraising Practice (the code), we’ve published three support guides to help fundraising organisations apply the code in practice.

Retailers play a vital role in supporting charitable causes. Whether it’s by hosting fundraising events, partnering with charities, or providing space for in-store collections, their contributions add...

Suzanne McCarthy explains how the new code will provide public protection, accountability and excellence in fundraising – now and into the future.

Our Head of Communications and Corporate Services, Daisy Houghton, outlines how organisations can use the digital badge, and the benefits it can provide organisations who use it.

This guidance is not expected to answer all the questions that may arise for those that use child sponsorship as a means of fundraising, or that potential donors might want answered. They are meant as...

Paul Winyard, Head of Policy, discusses the upcoming 'soft opt-in' marketing law changes, and why charities should be aware of the risks, as well as the opportunities.

A response from the Fundraising Regulator to the Civil Society's Covenant Framework consultation.

A summary of an investigation into Leukaemia and Myeloma Research UK (registered charity no. 1161622) and its agency Fundraising Support Ltd.

Investigation summary into Cancer Relief UK and its agency, Recycling Solutions North West Ltd November 2024

Working with professional fundraisers can help charitable institutions meet their fundraising goals and access external skills, knowledge and experience. However, there are legal requirements with whi...

Working with commercial participators can be beneficial to charitable institutions, offering opportunities to access new funding sources and increase public awareness. However, there are legal require...

Investigation summary into St. Thomas Mar Thoma Church: August 2024

Investigation summary into Penny Appeal: June 2024

Investigation summary into Breast Cancer Now and APPCO UK: May 2024

Investigation summary into SOS Children's Villages UK and Zen Fundraising Ltd: May 2024

Investigation summary into Inside Success Union CIC (January 2024)

A summary of an investigation by the Fundraising Regulator into Hospitals Charity.

A summary of an investigation into Princess Alice Hospice.

The Fundraising Regulator has today announced the launch of a consultation as part of its ongoing review of the Code of Fundraising Practice.

Help us identify where we may need to review our reporting on fundraising complaints data from charities by taking part in this survey on sharing information about fundraising complaints.