Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Consultation response

DCMS consultation on data protection: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Department for Digital, Culture, Media & Sport (DCMS) on a public consultation on reforms to the UK’s data protection regime.
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Coronavirus guidance

Coronavirus (COVID-19): Supporting safe and responsible fundraising

This guidance was published on 21 July 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support charit...
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Publication

Annual Complaints Report 2020/21

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2020/21.
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Corporate

Business Plan 2021/22

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its Strategic Plan. It includes information on budget, governance and staff struct...
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Guidance

Key behaviours expected of fundraisers: guidance for fundraisers

This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
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Guidance

Key behaviours you should expect from fundraisers: advice for the public

The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.
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Guidance

Charity bags: guidance for fundraisers

This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
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Guidance

Charity bags: advice for the public

This guidance sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
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Investigation summary

The Krishnamurti Foundation Trust: June 2021

Read the investigation summary.
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Investigation summary

Shelter: June 2021

Read the investigation summary.
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Coronavirus guidance

Coronavirus (COVID-19): Events and community fundraising guidance

This guidance was published on 19 April 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chari...
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Coronavirus guidance

Coronavirus (COVID-19): Cash collections guidance

This guidance was published on 19 April 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chari...
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Coronavirus guidance

Coronavirus (COVID-19): Fundraising key principles guidance

This guidance was updated on 12 April 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chariti...
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Coronavirus guidance

Coronavirus (COVID-19): Public fundraising guidance

This guidance was updated on 12 April 2021. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chariti...
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Investigation summary

Guru Nanak Darbar Gurdwara, Oakengates: March 2021

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Investigation summary

The PCC of The Ecclesiastical Parish of St John Cove: March 2021

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Corporate

Annual Report and Accounts 2019/20

Our annual report and accounts for the year ending 31 August 2020.
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Consultation response

CAP and BCAP consultation on stricter rules for gambling ads: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) on changes to their rules and guidance on gambling a...
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Publication

Unacceptable behaviour policy

This policy explains what we mean by unacceptable behaviour and how we will manage this.
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Webinar

Webinar: Handling complaints

This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
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Investigation summary

Cancer Research and Genetics UK and Recycle Proline Ltd: December 2020

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Investigation summary

Breast Cancer Research Aid and Giving Support Ltd: December 2020

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Investigation summary

Mermaids: December 2020

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Publication

Evaluation of the Fundraising Preference Service

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
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