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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Consultation response

ICO consultation on a direct marketing code of practice – response from the Fundraising Regulator

A response from the Fundraising Regulator to the Information Commissioners Office consultation on a direct marketing code of practice.
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Guidance

Charity clothing collections

Advice for the public from Fundraising Regulator and Local Government Association on charity clothing collection bags.
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Consultation response

Consultation on the charity digital code – response from the Fundraising Regulator

A response from the Fundraising Regulator to the consultation on the charity digital code.
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Consultation response

NCVO consultation on a charity code of ethics – response from the Fundraising Regulator

A response from the Fundraising Regulator to the NCVO (The National Council for Voluntary Organisations) consultation on a charity code of ethics.
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Publication

Code of Fundraising Practice consultation paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was released in September 2018 setting out proposals for the changes. Comments were invited until Friday 16 November 2018.
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Publication

Strategic plan 2018-21

The strategic plan sets out the longer term outcomes of the Fundraising Regulator to be reached over the next three years. It includes information on our budget, mission and values.
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Publication

Business Plan 2018/19

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan.
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Guidance

Charity challenge events

10 tips for taking part in events run by challenge event companies
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Publication

Annual Review 2017/18

Our annual review provides a snapshot of the progress that the Fundraising Regulator has made in our second year of operation.
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Investigation report

Decision: The President's Club Charitable Trust

The Fundraising Regulator’s decision following an investigation into the Presidents Club Charitable Trust.
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Investigation report

Decision: Brain Tumour Research

The final decision following an investigation by the Fundraising Regulator into the fundraising practices of Brain Tumour Research.
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Guidance

Guidance for fundraising platforms: 5 focus areas for donor transparency

The Fundraising Regulator analysed information provided to donors across eighteen well-known platforms. This guidance represents the minimum standard of information we would expect to see for donors to be able to make an informed decision to donate.
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Rulebook

Street fundraising rulebook

How fundraisers engaging with members of the public in local areas are expected to behave.
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Guidance

Quick guide - Telephone preference service (TPS) compliance checking

A quick guide to check telephone preference service compliance
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Publication

The Fundraising Promise

This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure their fundraising is legal, open, honest and respectful. The standards for fundraising are set out in the Code of Fundraising Practice.
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Guidance

Online fundraising - advice and guidance for the public

Guidance designed to highlight the key things you need to know about online fundraising platforms whether you are setting up an appeal of your own, or donating to an existing one.
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Publication

Code of Fundraising Practice response paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was released in June 2018.
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Guidance

Reporting requirements of the Charities Act 2016

This note provides guidance on the reporting requirements in the Charities (Protection and Social Investment) Act 2016 which came into force for accounting periods beginning on or
after 1st November 2016. The new reporting requirements apply to charities which are reporting from 2018.
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Guidance

Complaints handling guidance

Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle the complaints they receive.
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Guidance

Cyber security: a small charity guide

A short guide aimed at small charities to explain how to improve cyber security.
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Guidance

GDPR briefing: introduction

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers. This briefing paper focuses on a general introduction to GDPR.
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Guidance

GDPR briefing: fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers. This briefing paper focuses on what GDPR means in terms of fundraising.
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Guidance

GDPR briefing: charitable trust fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers.

This briefing focuses on charitable trust fundraising and what GDPR means for practice in these areas.
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Guidance

GDPR briefing: community fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers. This briefing focuses on community fundraising, and what GDPR means for practice in this area.
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