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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

East London Textiles, Leukaemia Care and Bliss: September 2019

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Investigation summary

The Salvation Army: September 2019

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Investigation summary

Alzheimer’s Society and REAL Fundraising: September 2019

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Investigation summary

Associated Country Women of the World: September 2019

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Opinion

Naming organisations that we investigate

Catherine Orr, Head of Casework, sets out the case for naming charities that we investigate as part of our complaints work.
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Publication

Business Plan 2019/20

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan. It includes information on budget, governance and staff structure.
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Closed consultation

Consultation on the Code of Fundraising Practice: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
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News

Strengthening our presence in Northern Ireland

Joanne McDowell joins the Fundraising Regulator as our Northern Ireland Manager from 3 September 2019.
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Opinion

We need to work together to grow public trust in fundraising

Lord Toby Harris, Chair of the Fundraising Regulator, discusses our latest research on public awareness, trust and expectations.
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Publication

Registration and levy consultation paper: closed July 2016

In the summer of 2016 we consulted on arrangements for funding the Fundraising Regulator through a registration and levy system. This discussion paper was released in June 2016 and comments were invited until 22 July 2016.
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News

New fundraising code published

The new code is easier to use and navigate, with plain English, a new structure and a glossary.
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Publication

Mapping the code changes

Wondering where old sections of the code have gone? The following guide is designed to help you understand what’s changed and where you can find standards in the new code.
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Publication

Code of Fundraising Practice response paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our response was published in June 2019 specifying changes to the code.
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Closed consultation

Consultation on the Code of Fundraising Practice: closed November 2018

In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.
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Opinion

Safer giving of Zakat during Ramadan

Ebadur Rahman, Co-Founder of MuslimGiving explains why Ramadan is an important time for fundraising, and how to make sure you donations go to the right place.
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Opinion

Dealing with complaints more effectively

Using findings from the Complaints Report 2017-18, Gerald Oppenheim explains what key lessons charities can learn to handle complaints effectively.
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Opinion

Old stamps, new tricks: how to avoid stamp fraud

John Kitchen from Royal Mail talks about how selling old stamps to raise money for a good cause can lead to fraud, and how to avoid it.
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News

Board member appointment

David Cunningham is re-appointed for another 3 years and will serve until March 2022.
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News

Complaints report 2017-18 published

A report on complaints about fundraising received by our complaints team and by charities, between 1 April 2017 and 31 August 2018.
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Publication

Complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising, between 1 April 2017 and 31 August 2018.
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News

Changes to the fundraising levy

We've made changes to years 4 and 5 of the fundraising levy, covering September 2019 - August 2021.
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Opinion

Behind the scenes with the levy team

A closer look at how the levy team decided on what changes should be made to the fundraising levy.
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