News

Regulators urge safe giving to charities this Ramadan

Ramadan is a time of generosity and charitable giving amongst 3.9 million British Muslims, and it is vital that donations reach their intended good cause.
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Comment

Update on our market inquiry into the use of subcontracting in face-to-face fundraising

Our Head of Proactive Regulation and Projects Jim Tebbett provides an update on our market inquiry into the use of subcontracting in face-to-face fundraising and the workshops we ran with charities an...
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Comment

Changes to the way we report on complaints data from charities

In response to findings from our complaints handling survey last summer, we are pausing the collection of complaints data from charities that contribute to our Annual Complaints report. Find out more.
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Investigation summary

Inside Success Union CIC: January 2024

Investigation summary into Inside Success Union CIC (January 2024)
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Comment

The Fundraising Levy and why it’s vital for self-regulation

Our Head of Finance Nick Allaway, who has been at the Fundraising Regulator since 2016, shares his thoughts on the history of the Fundraising Levy, why it’s vital for successful regulation of the fund...
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News

The Fundraising Regulator announces proposals to increase the Fundraising Levy for the first time since 2016

The Fundraising Regulator has announced it is opening a review to the charity sector on its proposal to increase the Fundraising Levy for the first time since it was founded in 2016.
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News

Regulators urge public to take care when donating to charity after £2.7m lost to fraudsters

The Fundraising Regulator, Charity Commission for England and Wales and Action Fraud have joined forces to encourage people to give safely this winter.
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Comment

Insights from our Complaints Handling Survey 2023

Sara Asaria, Policy Officer at the Fundraising Regulator, discusses insights from our Complaints Handling Survey conducted in summer 2023.
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News

Complaints about door-to-door fundraising significantly risen, new report by the Fundraising Regulator reveals

For the first time, door-to-door fundraising generated more complaints than any other method, data from the Fundraising Regulator revealed.
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Investigation summary

Hospitals Charity: November 2023

A summary of an investigation by the Fundraising Regulator into Hospitals Charity.
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News

Fundraising Regulator launches market inquiry into the use of subcontractors by fundraising agencies

The Fundraising Regulator has announced the launch of a market inquiry looking into issues relating to the use of subcontractors in fundraising by charities.
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Investigation summary

Princess Alice Hospice: October 2023

A summary of an investigation into Princess Alice Hospice.
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Comment

Charities urged to review their subcontracting relationships

Paul Winyard, Head of Policy at the Fundraising Regulator, discusses recent issues related to the use of subcontracting by fundraising agencies and the risks trustees should be aware of.
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News

Fundraising Regulator appoints new Head of Casework

The Fundraising Regulator has appointed Nikki Renken as its new Head of Casework.
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Closed consultation

Consultation on Code of Fundraising Practice: Closed 1 December 2023

The Fundraising Regulator has today announced the launch of a consultation as part of its ongoing review of the Code of Fundraising Practice.
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Closed consultation

Survey on sharing information about fundraising complaints: Closed August 2023

Help us identify where we may need to review our reporting on fundraising complaints data from charities by taking part in this survey on sharing information about fundraising complaints.
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Comment

Five fundraising best practice considerations when working with others

Catherine Orr, Head of Casework at the Fundraising Regulator, reflects on the results of a recent inquiry by the Charity Commission for England and Wales and the learning from this case about things t...
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News

Make sure your Ramadan donations reach those in need

As British Muslims enter the month of Ramadan, the Fundraising Regulator has partnered with the Charity Commission for England and Wales and the Muslim Charities Forum to issue advice on giving safely...
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Consultation response

Charity Commission for England and Wales consultation on draft social media guidance: response from the Fundraising Regulator

A response from the Fundraising Regulator to a consultation hosted by the Charity Commission for England and Wales’ on draft guidance for charities about their use of social media.
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Comment

Our regulatory remit and how we assess complaints

Catherine Orr, Head of Casework at the Fundraising Regulator, explains more about the way we assess the complaints we receive and how we respond to those outside our regulatory remit.
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Investigation summary

Inside Success Union CIC: March 2023

A summary of an investigation into Inside Success Union CIC.
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Investigation

Leukaemia and Myeloma Research UK and Fundraising Support Ltd: March 2023

A summary of an investigation into Leukaemia and Myeloma Research UK (registered charity no. 1161622) and its agency Fundraising Support Ltd.
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News

Fundraising Regulator publishes annual report and accounts for 1 September 2021 to 31 August 2022

The Fundraising Regulator has published its latest annual report and accounts for the 2021/22 financial year which show awareness of reaching an all-time high, as a record number of charities pay the ...
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Guidance

Guidance for online fundraising platforms

This guidance represents the minimum standard of information we would expect donors to see to be able to make an informed decision to donate through an online fundraising platform.
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