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News

Clothing collection bins: Statement by the Fundraising Regulator about notices and correspondence issued by "Compounding Action" and "Fundraising Bureau of Investigations"

A statement by the Fundraising Regulator about notices and correspondence issued by "Compounding Action" and "Fundraising Bureau of Investigations".
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Opinion

The ICO on Data Protection: 5 ways to build supporter trust

Since the introduction of new data protection law in 2018, individuals have become increasingly aware about how organisations use their personal data. Richard Sisson, Senior Policy Officer at the Information Commissioner’s Office, reflects on data protection essentials for charities and ways to build supporter confidence.
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Investigation summary

Transformation for Veterans and ECS Textiles: September 2019

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Investigation summary

Macmillan Cancer Support: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

National Deaf Children’s Society and Personal Fundraising Services: September 2019

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Investigation summary

JustGiving: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

East London Textiles, Leukaemia Care and Bliss: September 2019

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Investigation summary

The Salvation Army: September 2019

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Investigation summary

Alzheimer’s Society and REAL Fundraising: September 2019

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Investigation summary

Associated Country Women of the World: September 2019

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Opinion

Naming organisations that we investigate

Catherine Orr, Head of Casework, sets out the case for naming charities that we investigate as part of our complaints work.
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News

Strengthening our presence in Northern Ireland

Joanne McDowell joins the Fundraising Regulator as our Northern Ireland Manager from 3 September 2019.
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Publication

Complaints process

We investigate complaints about fundraising where these cannot be resolved by the organisations themselves.
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Opinion

We need to work together to grow public trust in fundraising

Lord Toby Harris, Chair of the Fundraising Regulator, discusses our latest research on public awareness, trust and expectations.
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Publication

Mergers and deletions log - Code of Fundraising Practice 2019

Wondering where old sections of the code have gone? Find out what standards have been merged or deleted in this log.
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