Investigation summary into The Royal National Lifeboat Institution (RNLI), October 2025

Investigation summary into Universal Church of the Kingdom of God (UCKG), October 2025

This advisory, non-exhaustive guide is aimed at fundraising charities, their trustees and third-party fundraisers. It may also be of interest to ‘in-aid-of' fundraising volunteers and donors to unders...

Update on the new Code of Fundraising Practice: implementation period and wording refinements

Investigation summary into Depher Community Plumbing and Heating CIC, September 2025

Investigation summary into Great Ormond Street Hospital Charity, Acwyre Ltd and IBA Global Ltd, August 2025

In June 2025, we responded to the Statement of Recommended Practice (SORP) Exposure Draft 2026.

Our Head of Policy, Paul Winyard, discusses the contents of our three new guides for fundraisers on events, social media and online gaming.

This is a guide to help you comply with the code when you are carrying out fundraising by online gaming.

A guide to help you meet the Code of Fundraising Practice (2025) when you are using social media to fundraise

A guide to planning and carrying out fundraising events, including challenge events, to help you meet the Code of Fundraising Practice (2025)

Small charities make a big difference. From tackling food insecurity to running after-school clubs, their impact is often felt most directly by the communities they serve.

Investigation summary into Sustrans, June 2025

Investigation summary into Centrepoint Christian Church, June 2025

After analysing the findings from our 2023 survey , we made the decision to pause collecting data from charities for part two of our Annual Complaints Report (ACR) for around two years.  

As part of the launch of the new Code of Fundraising Practice (the code), we’ve published three support guides to help fundraising organisations apply the code in practice.

Retailers play a vital role in supporting charitable causes. Whether it’s by hosting fundraising events, partnering with charities, or providing space for in-store collections, their contributions add...

This advice is for retailers, such as supermarkets, that allow charitable cash collections on their premises (known as “private site” collections). It is not legal advice, and is neither prescriptive ...

We have published a range of guidance to help you continuously improve and meet the requirements of the Code of Fundraising Practice (‘the code’). For answers to other questions about the code and how...

This code support guide is not legal advice. It is advisory, non-exhaustive and is aimed at fundraising charities and their trustees.

This code support guide is not legal advice. It is advisory, non-exhaustive and is aimed at fundraising charities, their trustees and third-party fundraisers.

This code support guide is not legal advice. It is advisory, non-exhaustive and is aimed at fundraising charities, their trustees and third-party fundraisers.