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News

Clothing collection bins: Statement by the Fundraising Regulator about notices and correspondence issued by "Compounding Action" and "Fundraising Bureau of Investigations"

A statement by the Fundraising Regulator.
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Opinion

The ICO on Data Protection: 5 ways to build supporter trust

Richard Sisson, Senior Policy Officer at the Information Commissioner’s Office, reflects on data protection essentials for charities and ways to build supporter confidence.
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Investigation summary

Transformation for Veterans and ECS Textiles: September 2019

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Investigation summary

Macmillan Cancer Support: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

National Deaf Children’s Society and Personal Fundraising Services: September 2019

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Investigation summary

JustGiving: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

East London Textiles, Leukaemia Care and Bliss: September 2019

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Investigation summary

The Salvation Army: September 2019

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Investigation summary

Alzheimer’s Society and REAL Fundraising: September 2019

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Investigation summary

Associated Country Women of the World: September 2019

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Opinion

Naming organisations that we investigate

Catherine Orr, Head of Casework, sets out the case for naming charities that we investigate as part of our complaints work.
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Publication

Business Plan 2019/20

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan. It includes information on budget, governance and s...
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Closed consultation

Consultation on the Code of Fundraising Practice: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
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News

Strengthening our presence in Northern Ireland

Joanne McDowell joins the Fundraising Regulator as our Northern Ireland Manager from 3 September 2019.
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Opinion

We need to work together to grow public trust in fundraising

Lord Toby Harris, Chair of the Fundraising Regulator, discusses our latest research on public awareness, trust and expectations.
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Publication

Registration and levy consultation paper: closed July 2016

In the summer of 2016 we consulted on arrangements for funding the Fundraising Regulator through a registration and levy system. This discussion paper was released in June 2016 and comments were invit...
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News

New fundraising code published

The new code is easier to use and navigate, with plain English, a new structure and a glossary.
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Publication

Code of Fundraising Practice response paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
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Closed consultation

Consultation on the Code of Fundraising Practice: closed November 2018

In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.
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Opinion

Safer giving of Zakat during Ramadan

Ebadur Rahman, Co-Founder of MuslimGiving explains why Ramadan is an important time for fundraising, and how to make sure you donations go to the right place.
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Opinion

Dealing with complaints more effectively

Using findings from the Complaints Report 2017-18, Gerald Oppenheim explains what key lessons charities can learn to handle complaints effectively.
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