Skip to main content

Investigations

We regularly publish results of our investigations. They help to explain more about what we do, and help share learning with the sector.
Investigation
|

A complaint about unwanted charity bags: Mr B

Mr B received a charity collection bag from a company despite telling them that he did not want to receive them. He said that receiving them caused him distress.
Read more
Investigation
|

A complaint about street fundraising: Mr F

Mr F complained about the behaviour of a charity street fundraiser, who he said was also blocking a public walkway.
Read more
Investigation
|

A complaint about misleading fundraising: the R family

Mr and Mrs R’s son is a member of a local charitable sports club. The club asked Mr and Mrs R to raise £800 so they could send a team to a sporting event. But Mr and Mrs R thought this amount was more than they needed.
Read more

The most serious, novel and sensitive investigations are considered by the Complaints and investigation committee. The decisions on these cases are published in full.

Investigation
|

Decision: The President's Club Charitable Trust

The Fundraising Regulator’s decision following an investigation into the Presidents Club Charitable Trust.
Read more
Investigation
|

Decision: Brain Tumour Research

The final decision following an investigation by the Fundraising Regulator into the fundraising practices of Brain Tumour Research.
Read more
Investigation
|

Decision: Neet Feet Ltd and eight charities

The Fundraising Regulator’s decision following an investigation into Neet Feet Ltd and eight charities
Read more

Other regulatory work

Publication
|

A report on complaints received by charities about fundraising in 2016

In May 2017 the Fundraising Regulator published a report on complaints received by charities about fundraising in 2016. We gathered information from a range of charities about the number of complaints they received about fundraising and the amount of fundraising activity they undertook in 2016.

Read more